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Bill Kolb Jr. Subaru

Orangeburg, NY

4.8
3,455 Reviews
Call Dealership (845) 398-6300
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252 Route 303

Orangeburg, NY

10962

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3,455 Reviews of Bill Kolb Jr. Subaru

July 21, 2023

Great job and the service department were very friendly and clean room! I am happy More

by robertmwolfe58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Rosado
Report | Print
Jul 27, 2023 -

Bill Kolb Jr. Subaru responded

We're happy you found our staff to be so supportive during your experience here at Bill Kolb Jr. Subaru.

July 21, 2023

I was given attention from the second I drove up. Anthony kept me updated on the repair's progress. More

by lorimyers316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Circelli
Report | Print
Aug 09, 2023 -

Bill Kolb Jr. Subaru responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 20, 2023

Professionally run dealership service center. Kept abreast of the work being done. Well pleased with the service. More

by FBX
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Rosado ??????????
Report | Print
Jul 20, 2023 -

FBX responded

Professionally run dealership service center. Kept abreast of the work being done. Well pleased with the service.

Jul 21, 2023 -

Bill Kolb Jr. Subaru responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Jul 21, 2023 -

FBX responded

Thanks for taking care of my car, so that I can feel safe and secure when driving it.

July 20, 2023

Everyone was wonderful and super helpful. Mel was exceptionally kind and helpful. Thank you! EQ More

by Erosqama
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maryellen Dixon
Report | Print
Jul 27, 2023 -

Bill Kolb Jr. Subaru responded

We are very happy we could provide you with a positive experience!

July 20, 2023

Don’t tell the customer the car will be ready, then put it off twice. More

by Missingblink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darlene
Report | Print
Nov 13, 2023 -

Bill Kolb Jr. Subaru responded

Thank you for your feedback. I apologize that the promised completion of your car service was delayed, causing frustration. After reviewing your situation, we want to make things right. I want to change your oil along with improving upon our customer service. Please email me so we can make things right. Emelin Montalvo Service Manager emontalvo@ira.group1auto.com

July 20, 2023

The service facility has a friendly staff. It’s a clean and efficient facility with a comfortable waiting room. More

by reevesjan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Circelli
Report | Print
Jul 28, 2023 -

Bill Kolb Jr. Subaru responded

Thank you for your kind words for our staff, we appreciate it!

July 18, 2023

Clean, bright, great choice of coffee, parking ample and convenient, service person knowledgeable and extremely pleasant!!! More

by debo38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Circelli
Report | Print
Jul 21, 2023 -

Bill Kolb Jr. Subaru responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

July 15, 2023

Service was great . In and out with out an issue. Staff is very friendly and helpful.it here where more stars to give I would. Best dealer for service and sale . More

by Saint726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Aceto, Al Cisneros
Report | Print
Jul 19, 2023 -

Bill Kolb Jr. Subaru responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 14, 2023

Service was quick and easy, communicated with me on what was being done and finished job in timely manner More

by Desirich@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cisneros
Report | Print
Jul 19, 2023 -

Bill Kolb Jr. Subaru responded

Thank you for being our customer, we appreciate your kind words!

July 14, 2023

Howard Bonfield was phenomenal! From the first point of contact until after the purchase of the vehicle, he was amazingly responsive and a great deal of fun to work with too! The ot More

by drmelaniegold
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield, Juan Torres
Report | Print
Jul 19, 2023 -

Bill Kolb Jr. Subaru responded

Thank you for your kind words about our staff! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

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