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Bill Kolb Jr. Subaru

Orangeburg, NY

4.8
3,455 Reviews

252 Route 303

Orangeburg, NY

10962

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3,455 Reviews of Bill Kolb Jr. Subaru

August 30, 2023

Scheduled appointment and car was repaired and ready for pick up. They called during the day to let me know what they found and sent text/email More

by kellyd500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Aceto
Sep 06, 2023 -

Bill Kolb Jr. Subaru responded

We are pleased to provide convenient and professional service when it is time to service your vehicle. Thank you for your kind words and your Five Star review. We look forward to the pleasure of assisting you again and as always, we appreciate your business.

August 28, 2023

I had a great experience with Mel as my salesperson. I was an out of state customer who paid cash and the dealership was fine with both of these options. The car was just as described and the buying pro More

by charles.harriman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Maryellen Dixon
Sep 10, 2023 -

Bill Kolb Jr. Subaru responded

Congratulations on your new vehicle! We are thrilled to hear that you had an exceptional experience with our sales staff at Bill Kolb Jr. Subaru. Our team takes pride in ensuring your satisfaction with any services we provide. We look forward to providing you with exceptional service in the future!

August 26, 2023

Great service smooth and complete. Great job! Was my first visit with my first Subaru. Was as great experience as when I first dove my Crosstrek home. More

by Rjmceo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Aceto
Sep 06, 2023 -

Bill Kolb Jr. Subaru responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

August 25, 2023

took my car for a check engine light, they did NOT do any thing and got charged $ 203.00 what a bunch of crooks!!! More

by susannakrenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Rodrigues, Barbara Nesi, Danielle Aceto, Alex Williamson, Al Cisneros, Anthony Circelli
Sep 08, 2023 -

Bill Kolb Jr. Subaru responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Emelin Montalvo, Service Director, will be reaching out to you soon. If there is anything I can do in the meantime, please reach out to me. Chris Flood General Manager cflood@bkcars.com

August 24, 2023

The dealer/agent (Mr Juan Torres)was very professional, thorough in giving information, friendly, and a gentleman. He showed sensitivity to the needs of particular Subaru owners; e.g. I am vertically cha More

by Maggie
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Juan Torres
Sep 14, 2023 -

Bill Kolb Jr. Subaru responded

Congratulations on your new vehicle! At Bill Kolb Jr. Subaru, your satisfaction is our ultimate goal and we are pleased to hear that Juan was able to provide you with an exceptional sales experience! Thank you for the recommendation. We look forward to the opportunity to assist you again in the future.

August 24, 2023

Sales Consultant Maryellen Dixon was absolutely fantastic! The rest of the process, however, was not. There was an issue with final pricing with management but they did eventually rectify the disag More

by sungdanny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maryellen Dixon
Sep 21, 2023 -

Bill Kolb Jr. Subaru responded

Thank you for your kind words for our staff, we appreciate it!

August 23, 2023

Worst customer service iv ever dealt with. Unprofessional and unqualified. They do not value your time or business. More

by Lastsubaruillbuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Cisneros
August 19, 2023

Danielle explained the repairs that needed to be done but not today. She was an excellent service advisor. More

by Pamcurran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Aceto
Aug 26, 2023 -

Bill Kolb Jr. Subaru responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you again.

August 19, 2023

The dealership is well staffed and everyone is knowledgeable and helpful. It’s worth the trip from Bergen County. More

by geribeers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Aceto
Sep 01, 2023 -

Bill Kolb Jr. Subaru responded

Thank you for the Five-Star review and for choosing Bill Kolb Jr. Subaru. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 17, 2023

Had a great experience working with Howard in purchasing my new car. Even got a good deal on my trade in. More

by efuzailov
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield
Aug 18, 2023 -

Bill Kolb Jr. Subaru responded

We are so happy to read such a great review about Bill Kolb Jr. Subaru!

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