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Bill Kolb Jr. Subaru
Orangeburg, NY
3,445 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,445 Reviews of Bill Kolb Jr. Subaru
December 03, 2014
awesome Jeff weiner helped me and I couldn't be happier. Best decision ever. And a all wheel drive car right in time for the holidays Jeff weiner helped me and I couldn't be happier. Best decision ever. And a all wheel drive car right in time for the holidays More
by eddie.ortiz.31
Employees Worked With
Jeff Weiner
December 01, 2014
Bought a wonderful pre-owned Subaru Outback in one day! My husband and I had a wonderful experience at Bill Kolb Subaru. We worked with Sam who was knowledgeable, friendly, and provided excellent service. W My husband and I had a wonderful experience at Bill Kolb Subaru. We worked with Sam who was knowledgeable, friendly, and provided excellent service. We had a 9:45 AM appt and left later that day with our new car for our growing family. The service, the price, and overall experience was excellent! Thank you Sam and team at Bill Kolb! Whitney More
by whitneyhorcar
Employees Worked With
Sam Texler
December 01, 2014
horrrible service department Horrible service department. I had a 9:30am appointment to bring in my Subaru for a 90k service and told it would be ready in a couple of hours when I Horrible service department. I had a 9:30am appointment to bring in my Subaru for a 90k service and told it would be ready in a couple of hours when I dropped it off. I came back at 1:30pm after not hearing from them because I was 5 minutes down the road at a family house to find out they did not even move my car. When I asked them why was nothing done they told me it was because I didn’t wait in the cramped waiting room with no seats available and that they were not going to get to it for a while. They also said there was a recall for the brake lines that they will do when serviced. Upon getting upset because the car was there for 4 hours with a 9:30am appointment I told them to give me the keys I will take my business else where and the service person said hold on and went to go get the service manager. When the service manager arrived he said he is sorry he has people waiting and it is going to be a while before we can get your car in we have over 50 appointments today. When asked why did you schedule so many and not do the ones that were there on the time they were supposed to be serviced they said sorry we are busy. More
by timz1286
Employees Worked With
Greg Annicchiarico
November 30, 2014
A real pleasure! Based on past experiences, I never thought that buying a new car could be enoyable. I was VERY pleasantly surprised to find it was true at Bill Kolb J Based on past experiences, I never thought that buying a new car could be enoyable. I was VERY pleasantly surprised to find it was true at Bill Kolb Jr. Subaru. My salesman, Sam Texler, was friendly, patient with all my questions, thorough, and never in a hurry. There was never any pressure whatsoever. I can truly say that it was the best car-buying experience I have ever had. I have no hesitation in whole-heartedly recommending Bill Kolb Jr. Subaru and Sam Texler. More
by Stephen O. Saxe
Employees Worked With
Sam Texler, Sergio Madrid
November 28, 2014
Great car, great dealership! Howard was friendly and helpful from the time I walked in the showroom door. I was immediately greeted and asked what direction I planned to go today Howard was friendly and helpful from the time I walked in the showroom door. I was immediately greeted and asked what direction I planned to go today as well as questions regarding what I was looking for, Howard easily answered all of my questions about the various models and gave an overall warm test drive experience. He really sold me on the car. Next step was to talk financing, Marty was there to help. My credit was not so great, Marty went above and beyond to get me approved and driving that same day. Thank you Bill Kolb Jr. Subaru! More
by Jonathan Redman
Employees Worked With
Howard Bonfield, Marty Shuvall
November 27, 2014
Great Experience We were pleasantly surprised with our visit to Bill Kolb Jr. Subaru. Unlike the other dealership we had visited, there was no pressure to buy. After We were pleasantly surprised with our visit to Bill Kolb Jr. Subaru. Unlike the other dealership we had visited, there was no pressure to buy. After we did decide to buy, again, no pressure to add on warranties or features we didn't need. Everyone we met at the dealership was friendly and helpful, and our salesman showed us how to use all the features of our new Legacy. More
by Dogman2108
Employees Worked With
Gary Mendelsohn
November 26, 2014
How to do customer service These folks understand customer service. We drove from New Rochelle NY to do business with them and its worth the gas and tolls. They know their pro These folks understand customer service. We drove from New Rochelle NY to do business with them and its worth the gas and tolls. They know their product and treat everyone as if they were family. My only complaint is they appear to be operating above capacity and you may have to wait to meet with a salesman. So I suggest an appointment. More
by stevenmarcus1
Employees Worked With
Howard Bonfield
November 25, 2014
Great Variety I was looking for a gently used car, so when doing my research, I decided on the Outback. After looking on various web-sites, it seemed like Bill Ko I was looking for a gently used car, so when doing my research, I decided on the Outback. After looking on various web-sites, it seemed like Bill Kolb Subaru had a variety of pre-owned Outbacks. Since Bill Ko,b was rated #3 in the tri-state area. After a few back & forth emails with Richard J., he connected me with Howard Bonfield (you can see Howard on www.bkcars.com). Veterans Day, I scheduled an appointment with Howard to see what bkcars,com had to offer. Howard explaind to me there "no haggle" policy which I was fine with. Howard also explained the "Subaru Experience" and why they are goid cars. After looking at several Outbacks, I finally found an Outback with the options I wanted and the price point I could afford. If you're in the market for a Subrau, cone to BJ Kolb. You'll be glad you did. More
by Tomar Alexander
Employees Worked With
Richard Janke, Howard Bonfield
November 25, 2014
Purchase experience with negative trade I needed a reliable, safe, fuel efficient, AWD vehicle that could accomodate 4+ passengers. I also had to trade an auto that was not fitting my needs I needed a reliable, safe, fuel efficient, AWD vehicle that could accomodate 4+ passengers. I also had to trade an auto that was not fitting my needs. My trade was not worth the loan that I still owed on it. I searched for a top rated dealership that had the inventory and a good reputation. I saw that Bill Kolb's dealership had a great selection of new and used vehicles but was a further distance than many other subaru dealers near me. I decided to take a chance and it proved to be the right decision. Many salespeople can put you on the defensive exploiting any negative that you bring to the table, for example, your trade-in value, your credit score, your down payment. I knew this the day I was going to Bill Kolb's. My appointment was with Howard Bonfield. Howard was positive, polite and professional thru my entire purchase experince. He was also HONEST. I know this because after he valued my trade-in and we were running numbers to get me the best deal possible, he returned after several minutes stating that he could get me more money for my trade then we thought we could. And the purchase price for the new vehicle was the same. This was stunning. And so was my entire experience. Thank you Howard and Larry and all at Bill Kolb's Subaru. More
by terryl1960
Employees Worked With
Larry and my finance consultant Marty, Howard Bonfield, Marty Shuvall
November 25, 2014
my purchase of 2015 wrx I love this dealership. Stuart and Sergio were awesome . They answered all my questions and very knowledgeable. I WOULD buy a second car from them in I love this dealership. Stuart and Sergio were awesome . They answered all my questions and very knowledgeable. I WOULD buy a second car from them in the near future. I recommend them to all my friends More
by hardboy
Employees Worked With
Sergio Madrid, Stuart Lesser
