Bill Kolb Jr. Subaru

Best buying experience ever!!!!!! I purchased a 2016 Subaru Forester. Owned a used 2002 Outback wagon and was so impressed with her snow handling I wanted to stay with a Subaru. My s I purchased a 2016 Subaru Forester. Owned a used 2002 Outback wagon and was so impressed with her snow handling I wanted to stay with a Subaru. My salesman, Howard Bonfield, was the BEST!!!! Buying a new car on your own is a big step and can be stressfull but Howard made me feel SO MUCH AT EASE that he turned what could have been for me a stressfull experience and made it FUN!! Plus, he has an awesome sense of humor which is something I truly appreciate since I love to laugh! Marty in the finance department was equally as helpful in getting me the loan I needed for the purchase. I could not be more greatful. It was just an overall WONDERFUL experience. Much better than taking my daughter clothes shopping! I went to the dealer on Wednesday afternoon and drove away with my Forester the next day! Just like that! I will certainly be going back when the time comes and will absolutely recommend this dealer to anyone I know who is looking to buy a car. I cannot say enough good things about Bill Kolb Subaru!! Ask for Howard in sales when you go! He is very knowledgeable, patient and will answer any questions you have. And he is FUNNY and will make you feel at ease. More

Outstanding Dealership Our salesman, Richard Janke, made our car buying experience easy. This was our second time buying a car from him in three months. In November we pur Our salesman, Richard Janke, made our car buying experience easy. This was our second time buying a car from him in three months. In November we purchased the Crosstrek from him for my daughter. We were so impressed by his knowledge and patience as well as the other staff that we returned in February to purchase our Outback. You can feel the lack of pressure in Bill Kolb Jr's dealership. Everyone is there to help you even if you're workng with another salesman. Joe Postighone, Sales Manager also was helpful with our purchase. We love our Subaru! More

Bill Kolb Subaru is Great! Holman Cano was fantastic! New York values are great! Holman Cano, of Bill Kolb Subaru, is fantastic and deserves FIVE (5) stars. My youngest daughter is a graduate student at New York values are great! Holman Cano, of Bill Kolb Subaru, is fantastic and deserves FIVE (5) stars. My youngest daughter is a graduate student at Columbia University, NY. My wife and I live in Nevada. Over the phone Holman, spent a huge amount of both his business and personal time to help me help my daughter, Melissa, go through the maze that a first time buyer faces. I started the process by going over Google reviews related to all the Subaru dealerships in the New York City area. After this lengthy process, I decided to advise Melissa to go with Bill Kolb Subaru. Originally, I tried to focus her on Fords or Nissans that my wife and I have long-time personal experience with … but the safety reviews of Subaru were fantastic and so were the reviews of Bill Kolb Subaru. In my first call to Kolb Subaru I was welcomed by a very nice receptionist, I explained my situation of me being on the West Coast with my daughter on the East Coast. Quickly, she transferred me to Holman assuring me that he was extremely kind, helpful and patient. Holman worked with me over many calls about the attributes of the Subaru CrossTrek; the AWD model my daughter wanted. Being a Ford guy, I had many reservations but Holman was able to answer all my questions patiently and professionally. As part of her graduate school program at Columbia University, she teaches special education during the day for the University and then attends classes several nights a week. So, her time is limited to deal with the complexities of first time car buying while she goes after her Ph.D. Getting back to Holman. He outlined very clearly the documentation needs of the dealership, the lender, and New York DMV. We worked through all of them together over the phone and email in the days preceding Melissa’s arrival to Bill Kolb Subaru. Now comes purchase day. As all us veteran car buyers know, buying a car can take hours dealing with the lenders, DMV, and insurance folks. First, Holman surprisingly volunteered to pick-up my daughter from her apartment and bring her to the dealership to test drive the CrossTrek and complete the paperwork. Being from the West Coast, this kindness from a car salesman was unheard of. She loved the CrossTrek, of course. Now comes the lenders, DMV and insurance. Here’s where I held my breath. Thankfully, Holman had already prepped Paul, the finance manager, and all went well with JP Morgan Chase, the lender, with Melissa using her own credit; fantastic! The DMV is the DMV what can I say. Like death and taxes, the DMV experience is something all have to endure when buying a car new or used. Insurance. Once we all dealt with the Monday “call on-hold jam” after a Super Bowl Weekend which really was not that long, Holman organized a conference call with Melissa, me (since she was splitting off from family insurance to have her own), the lender (who needed an insurance binder), and Holman. Once we were all on the phone together, the process went very quickly. Thank-you Holman & thank-you Progressive. More extra effort by Bill Kolb Subaru. After my daughter was given the keys to her new car and plates put on. Holman went the extra mile and spent a bit over an hour showing Melissa what every button did and how each gizmo worked in her car; tuned in her favorite genres on the radio; showed how the Bluetooth calibrated; camera adjustments … etc. Melissa drove off a happy and loyal customer; now a full-fledged New Yorker. Me, the Dad in Nevada, was smiling that the folks in New York were so helpful to my youngest daughter. I think New York values are great! More

We'll be back ! We've bought 2 Foresters , and recently leased our 2nd Outback , all with Sam Texler as our sales consultant . He is very knowledgeable , friendly , h We've bought 2 Foresters , and recently leased our 2nd Outback , all with Sam Texler as our sales consultant . He is very knowledgeable , friendly , helpful , and thorough . Took the time to show and explain all the new tech features to us ( Seniors ) . He's like an old friend , we will look for him to renew this lease or buy new when the time comes . More

Excellent experience I have purchased vehicles from other dealerships before and I've always felt rushed and pressured to make a decision, at Bill Kolb that doesn't exist. I have purchased vehicles from other dealerships before and I've always felt rushed and pressured to make a decision, at Bill Kolb that doesn't exist. I can't praise Bill Kolb Subaru enough! I had been looking at several vehicles on their lot and ended up walking away with a great deal on a 2015 Forester. My parents have purchased two vehicles from them in the past and they directed me to Stuart Lesser. Right off the bat Stuart was direct and honest with me regarding the vehicle I was interested in. He even tried to put me in a vehicle that had less bells and whistles so I could save more money. The team at Bill Kolb really wants to do the right thing for their customers, and they did for me. At the end of the day I got a fantastic deal on an outstanding vehicle. Joe Postighone, Stuart Lesser and Marty Shuvall all treated me like I had been a customer for years. When I picked up my Forester, I was expecting to sign some papers, get the keys and drive away. After all the paperwork was completed, Larry Annuziato brought me to my vehicle and gave me a tutorial on all the features. In the past, I have had to figure all that out on my own. It was very refreshing to have someone sit in the car and go over all the new technology with you. He spent about a half hour with me and made sure I was confident with all the features. Bill Kolb goes the extra mile to make sure their customers have an enjoyable car buying experience. I highly recommend them! More

Another car , another great experience! We have purchased 7 cars from Bill Kolb. We cannot say enough about the wonderful service we always get here. We feel that Stuart Lesser is like a fam We have purchased 7 cars from Bill Kolb. We cannot say enough about the wonderful service we always get here. We feel that Stuart Lesser is like a family member. He knows our needs and that makes the whole process go smoothly. More

Bill Kob Jr dealership delivers-A very satisfied customer I sent a message of interest about an advertised Subaru and received a response by Ross K. the sales rep at bill kolb jr. Two days later, I arrive I sent a message of interest about an advertised Subaru and received a response by Ross K. the sales rep at bill kolb jr. Two days later, I arrived at the designated appointment time and I note that it was an extremely busy Saturday afternoon, yet, as soon as some standard basic dealer preliminaries were completed (producing a valid drivers license) Ross K made the vehicle immediately available for my test drive. I then purchased the Subaru. after all details of the sales , finance and administrative processes were thoroughly explained. There were no surprises. When i picked up the vehicle a few days later the the vehicle was prepared for delivery without any complications. This was my second Subaru purchase and overall an extremely excellent experience. Marty S. , the finance man was very thorough and very conscientious in explaining all customer options available and negotiated a very acceptable service plan. Finally, Mr Joe P, was a very professional sales mgr and showed a sincere interest in insuring my purchase was totally acceptable. I am very pleased. Strongly suggest you consider Buying at Bill Kolb Jr. More

Excellence Wanted to give a nod to the guys at Bill Kolb Subaru, especially Howard Bonfield. From the moment I walked i, he greeted me in a warm and welcoming Wanted to give a nod to the guys at Bill Kolb Subaru, especially Howard Bonfield. From the moment I walked i, he greeted me in a warm and welcoming manner. He took his time to find out exactly what I was looking to do regarding trading in my vehicle. He provided OUTSTANDING customer service and timely follow-up. A true asset to your organization! Also wanted to give a nod to Paul in your finance Dept. Great at what he does! A million thanks to you sir! More

Excellent sales personnel. This is my second excellent experience with Bill Kolb Jr Subaru and with the same sales person. Bought a new car and then upgraded in less than 2 year This is my second excellent experience with Bill Kolb Jr Subaru and with the same sales person. Bought a new car and then upgraded in less than 2 years (wanted a hybrid). Great trade-in price and car was available. The entire process took less than 1 week. More

A pleasure to do business there When my 04 legacy Outback Wagon was literally on it's last legs after 12 years I knew it was time to purchase another Subaru and I went back to Bill K When my 04 legacy Outback Wagon was literally on it's last legs after 12 years I knew it was time to purchase another Subaru and I went back to Bill Kolb Jr Dealership hoping to repeat my positive expetience from 04 . From the time I walked in to the time I drove off the lot My new Forester, it was a pleasure doing business there . Sonny Ripps made the entire process easy and seamless from test driving to the purchasing process and I would reccomend him and the dealership without hesitation . The finance dept also was friendly and actually lowered my monthly payment when spotting something I didn't need . I went there on a Monday , and drove home in my new car Wednesday . Cheers to Bill Kolb Jr Subaru ! More