Bill Kolb Jr. Subaru

Best car buying experience ever Sam and Stuart were wonderful to deal with. Sam did everything to make the experience perfect. He was pleasant, friendly and professional, highly reco Sam and Stuart were wonderful to deal with. Sam did everything to make the experience perfect. He was pleasant, friendly and professional, highly recommend!!! Love my new Subaru! More

What a car buying experience should be Sam Texler is superb! Always finds a way to make it happen fairly and professionally. I now own two cars because of him and the great service provided Sam Texler is superb! Always finds a way to make it happen fairly and professionally. I now own two cars because of him and the great service provided by Bill Kolb Suburu. More

Great dealership Stuart and Rich were very helpful and knowledgable. They both took the time to show me a lot of different controls and functions in my new car that I Stuart and Rich were very helpful and knowledgable. They both took the time to show me a lot of different controls and functions in my new car that I didn't know how to use. More

Straightforward business modell, but go there on a weekday! Good buying experience No experience on service yet Initially common sense told me after doing the legwork in the Northern New Jersey area to bu Good buying experience No experience on service yet Initially common sense told me after doing the legwork in the Northern New Jersey area to buy either close to work or home. During this trip of exploring the area for negotiation and still looking at other makes and models, I randomly crossed the NY/NJ border on a WEEKNIGHT after work. As a walk-in customer the sales consultant (Stuart) took his time and later explained their straightforward pricing policy close to closing time. At no point of the conversation I felt like being confronted to one of those car sales people (that can only be topped by insurance sales people) and felt like having all the information necessary to comfortably walk away and make a decision. This being said I also liked their approach of NOT making me believe the one vehicle on the lot is the only one left in the entire country and if I don’t sign right now I will miss this amazing one-time $200 discount opportunity. Anyways, came back the next Saturday, WITH AN APPOINTMENT, and bought a car. During that process we overheard multiple conversations, where they explained their pricing policy, the same way they did it to us. They even encouraged us to walk away and check in the next week(s) if there is a model that we liked more. Again: Most other places (not exclusively Subaru) the impression their sales guys tried to give me was that the lot-models were the last ones ever produced and I have to decide now… sort of… Long story short… before we actually went there to purchase a vehicle I looked over reviews and doing this (in general), I focus on the bad ones and see if it applies to me and/or try to figure if it is one of the angry or competitor ones. Somewhere I was reading a one star people were ignored one on a Saturday. As said if you are not sure yet and just would like to explore, go there on a WEEKDAY. Even “just” the buying process can be challenging on a Saturday – this place is extremely busy, so make an appointment if you cannot do a weekday. Other than this I can say this store has a clean and organized appearance, made me feel better buying a multiple thousand dollar item. Also when walking back into the showroom coming from the lot, they walked us (on purpose?) through their workshop. On this note, check out other places’ housekeeping in their workshops. Other than that I can review following: Pro Extended test ride opportunity (highway, city etc.) Straightforward business model Used car availability – even elsewhere rare models Very clean and organized showroom and workshop Cannot say something negative about the car we bought yet. Con Saturday walk-in with no appointment definitely not recommended! Other Go somewhere else if you like bazar-like negotiation fights and target for a price below dealer invoice. More

Terrific way to buy a car Our salesman Gary was terrific! From the very start he was accommodating, sincere, very knowledgeable and so friendly. This experience was just perfec Our salesman Gary was terrific! From the very start he was accommodating, sincere, very knowledgeable and so friendly. This experience was just perfect. Any question or concern we had he quickly and honestly answered and addressed. We are confident that the service and our Legacy will be exactly as Gary assured it will be. Thanks Gary! More