Bill Kolb Jr. Subaru

Worth the visit Purchased a 2017 Impreza from Bill Kolb Subaru. Frank was able to provide a thorough understanding of available vehicles and associated options - and Purchased a 2017 Impreza from Bill Kolb Subaru. Frank was able to provide a thorough understanding of available vehicles and associated options - and patient/flexible with some changes in vehicle preferences. Norbert and manager Joe Postighone went out of their way to ensure we were pleased with the vehicle and overall purchase. No haggle policy was a welcomed upportunity to understand value in order to meet expectations. More

Wonderful car buying experience My wife and I purchased a used Subaru Impreza today from Howard. From beginning to end, everything was perfect. The dealership had plenty of nice ve My wife and I purchased a used Subaru Impreza today from Howard. From beginning to end, everything was perfect. The dealership had plenty of nice vehicles to choose from and I can’t say enough nice things about Howard. Friendly, professionally, efficient, honest, and overall just a pleasure to work with. Look forward to dealing with them in the future and will certainly spread the word of our great experience. More

Two Thumbs Up for Bill Kolb Subaru! Orangeburg, NY The is our second Subaru Impreza we have purchased from Bill Kolb Subaru and once again my wife and I were very satisfied customers. sOur sales consu The is our second Subaru Impreza we have purchased from Bill Kolb Subaru and once again my wife and I were very satisfied customers. sOur sales consultant Gary Mendelsohn was excellent!. No pressure sales approach and took a lot of time to discuss Impreza options. He was able to get the color and options we wanted at a very good price. On closing the car sale, Gary spent extra time to go over the car and really seemed sincere in trying to make a car purchase a very positive experience. Highly recommend Gary and Bill Kolb Subaru!!. More

GREAT SONNY SERVICED US WITH CARE AND AND COMPLETE KNOWLEDGE BEST SERVICE EVER. WE HAVE BEEN SO PLEASED WITH SERVICE AND HAVE TAKEN ANOTHER LEASE. We have been satisfied with the car as well. We have recommende BEST SERVICE EVER. WE HAVE BEEN SO PLEASED WITH SERVICE AND HAVE TAKEN ANOTHER LEASE. We have been satisfied with the car as well. We have recommended this dealer to our friends. More

Great Experience! John Lyons is wonderful! Fast and quick! Loved going here, it was painless! Love my new car! They were patient and they were thorough which made me lo John Lyons is wonderful! Fast and quick! Loved going here, it was painless! Love my new car! They were patient and they were thorough which made me love this place even more. More

DO NOT BELIEVE ALL THE SWEET PROMISES AFTER DRIVING MY SUBARU FOR 2 WEEKS I NOTICED SEVERAL PROBLEMS WITH THE CAR ( A FORESTER 2015). SO I CALLED AND MADE AN APPOINTMENT AND TOOK THE CAR AFTER DRIVING MY SUBARU FOR 2 WEEKS I NOTICED SEVERAL PROBLEMS WITH THE CAR ( A FORESTER 2015). SO I CALLED AND MADE AN APPOINTMENT AND TOOK THE CAR FOR REPAIR!!? 2 HOURS LATER I WAS ASKED TO GO AND PICK UP MY NEWLY BOUGHT CAR (5-5-2018). AND THESE ARE THE THINGS THAT I FACED: 1- THE CAR LACKS HEAD LIGHT "ON" INDICATOR !! SUBARU HAS DONE AWAY WITH IT !!! 2- THE SPONGE PROTRUDING FROM THE DASH TO THE WINDSHIELD IS THERE ( WAS SUPPOSED TO BE FIXED) AND THE AGENT SAYS " I DON'T KNOW WHAT THAT IS" YOU CAN LEAVE THE CAR HERE AGAIN, AND WE WILL FIND OUT WHAT THAT IS "!! 3- THE WINDSHIEL WIPERS WERE OLD WHEN CAR WAS SOLD TO ME AND WERE LEAVING STREAKS ON THE GLASS( PROBABLY WERE NEVER CHANGED ) AND YET IT HAD PASSED THE ( 150 POINTS CHECK) BY THE DEALERSHIP!! THE CAR WAS SUPPOSED TO BE " BUMPER TO BUMPER" UNDER WARRENTY FOR 90 DAYS BUT THE SERVICE AGENT HANDED ME A $63 BILL FOR CHANGING THE TWO "INSERTS" WORTH LESS THAN $5. I ASKED HIM TO REMOVE THEM AND RETURN MY CAR WITHOUT THE INSERTS. AS I COMPLAINED I WAS REFERRED TO THE SERVICE MANAGER BY A SALES PERSON. ONLY TO FIND OUT THAT HE WAS ON VACATION FOR A WEEK AND HAD NO ONE REPALCING HIM WHILE OUT!! I LEFT THE DEALERSHIP AND CALLED AND CANCELLED MY EXTENDED WARRENTY CALLED "ADDED SECURITY" SINCE I FELT IT WAS ANOTHER TRAP BY THIS DEALER AND I WOULD NEVER GET ANYTHING OUT OF IT ! EXCEPT OUTLANDISH BILLS. I WAS ALSO SUGGESTED TO TAKE THE CAR TO ANOTHER SUBARU DEALERSHIP IF UNHAPPY WITH THE SERVICE THERE AT BILL KOLB,Jr ???!! I THANKED THE GENTLEMAN WHO SUGGESTED THIS AND FELT THAT I HAVE TO TRY AVOIDING THIS DELERSHIP AS BEST AS I COULD. ONE MORE POINT :THE NEXT DEALERSHIP IS TOO FAR FROM WHERE I LIVE AND I MAY FACE THE SAME UNFAIR TREATMENT THERE AS WELL . M. FOSTER, MD More

Returned leased vehicle and leased new vehicle I've been going to Bill Kolb Jr. Subaru since they opened. l am completely satisfied with the friendly and knowledgeable sale staff and the service de I've been going to Bill Kolb Jr. Subaru since they opened. l am completely satisfied with the friendly and knowledgeable sale staff and the service department. This is the third vehicle that l have leased from this dealership. More

Easy and Fun! We loved working with the staff at Bill Kolb Jr. Subaru! They were extremely friendly and helpful in finding us what we were looking for. We appreciat We loved working with the staff at Bill Kolb Jr. Subaru! They were extremely friendly and helpful in finding us what we were looking for. We appreciated the no-haggle policy, being able to trust that what we saw is what we got. Test drives and taking the time to show us the features of our new car was really helpful and fun! From the start of our phone call with Larry, car searching with Holman, and closing the deal with Paul, they are a great team that was fun and easy to work with. We laughed a lot and got exactly what we were looking for! We recommend this dealership to everyone in the area! More

Howard Bonfield, a true professional We were very happy with Howard Bonfield who handled our purchase of a 2018 Suburu Forester from the moment we stepped into the door until the day we d We were very happy with Howard Bonfield who handled our purchase of a 2018 Suburu Forester from the moment we stepped into the door until the day we drove away with our new car. Howard is relaxed and clearly knowledgeable. He is kind and attentive and answers any question thoughtfully And with obvious expertise. We are very happy with the whole experience and greatly appreciate Howard Bonfield,s proficient and detailed care and advice. More

Disappointed repeat customer We bought our third car from Bill Kolb and after two first very good experiences, one would have thought that special attention was given to a repeat We bought our third car from Bill Kolb and after two first very good experiences, one would have thought that special attention was given to a repeat customer. Unfortunately the car we bought was given to us with two tires that needed immediate replacement and a missing antenna. When we wrote to tell them of our disappointing experience, the response was to tell them which car we needed a quote on. So they didn’t even bother reading the message. More