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Bill Kolb Jr. Subaru

Orangeburg, NY

4.8
3,455 Reviews

252 Route 303

Orangeburg, NY

10962

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3,455 Reviews of Bill Kolb Jr. Subaru

August 20, 2024

Long wait once we showed up For our oil change appointment Once vehicle taken into shop. Also-requested tire rotation and Specified 36 lbs of tire pressure. Checked when we left-tire Press More

by docracer911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Aug 24, 2024 -

Bill Kolb Jr. Subaru responded

docracer911, I appreciate you taking the time to inform me about your recent appointment. I deeply regret any inconvenience you may have encountered concerning your request for tire rotation. I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Emelin Montalvo Service Manager emontalvo@bkcars.com

August 17, 2024

Great customer service. Very friendly staff. Great price on the car I was looking for. Extremely satisfied with my purchase. More

by homer5887
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maryellen Dixon
Aug 19, 2024 -

Bill Kolb Jr. Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Kolb Jr. Subaru. Please don't hesitate to reach out if there's anything additional we can do for you.

August 16, 2024

I purchased a Subaru from this dealer seven years ago, and I decided to buy from them again this time, leaving me with a very positive impression. They listened carefully during price negotiations, and th More

by Dandelion
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefanie Asaro, Marty Shuvall
Aug 18, 2024 -

Bill Kolb Jr. Subaru responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

August 06, 2024

I had a great purchase experience with Juan Torres and great first service experience with service advisor Nicole Rosado. Friendly and knowledgeable staff. The waiting area in service is comfortable and More

by eztu48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Rosado, Juan Torres
Aug 10, 2024 -

Bill Kolb Jr. Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Juan Torres and Nicole Rosado here at Bill Kolb Jr. Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 05, 2024

The dealership is Clean, friendly, efficient, knowledgeable, made me feel like an important person. I will return there. More

by Lauriegriffel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole in service department , Anthony Circelli
Aug 07, 2024 -

Bill Kolb Jr. Subaru responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 03, 2024

Very reliable. A bit costly with regular maintenance but the work is of high quality More

by Johnhuntergunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cisneros
Aug 07, 2024 -

Bill Kolb Jr. Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2024

Nicole was very pleasant and efficient. She arranged for my transportation and explained my charges clearly. More

by Pba672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Aug 02, 2024 -

Bill Kolb Jr. Subaru responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 01, 2024

This was my first visit to this dealership. Excellent service department, particularly my advisor, Alvaro Cisneros. Everything was explained, and I was kept informed. Everything was done in More

by peggys107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cisneros
Aug 04, 2024 -

Bill Kolb Jr. Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Kolb Jr. Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 31, 2024

Amazing service and Mauricio is amazing! Everything went very smoothly and highly recommend this location for servicing:) More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio
Aug 01, 2024 -

Bill Kolb Jr. Subaru responded

Gina, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

July 29, 2024

Went in for first year inspection. Service department was friendly and car was brought in quickly. Waiting area was pleasant and had a “quiet room”. More

by Mek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Challacombe, Philip
Jul 31, 2024 -

Bill Kolb Jr. Subaru responded

Hi, thank you for taking the time to leave a review for us at Bill Kolb Jr. Subaru. We're happy we could meet your expectations! We look forward to your next visit! Take care!

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