
Bill Kolb Jr. Subaru
Orangeburg, NY
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3,455 Reviews of Bill Kolb Jr. Subaru
Second time leasing My experience both times I’ve leased has been great. It was a smooth, easy experience. All around professional staff. It made the whole process quick, My experience both times I’ve leased has been great. It was a smooth, easy experience. All around professional staff. It made the whole process quick, easy and I love my car More
Excellent Experience Gary was absolutely wonderful and made the process as quick and painless as possible. He thoroughly explained everything and showed me exactly what I Gary was absolutely wonderful and made the process as quick and painless as possible. He thoroughly explained everything and showed me exactly what I wanted without any pressure. I was just so happy to have gone there on a Friday and then take home my new Legacy on Saturday. I highly recommend Bill Kolb Jr Subaru! More
After dealing with a srtellar sales staff the service Dept w Arrived on time for my appointment for a 12000 mile service which is pretty much an oil change and tire rotation. I asked for a wheel alignment. FOUR Arrived on time for my appointment for a 12000 mile service which is pretty much an oil change and tire rotation. I asked for a wheel alignment. FOUR hours later I left without an alignment and a diagnosis that there was a bad tire causing the misalignment. After convincing them that I had coverage for the tire, (my third Subaru purchased there in recent years), I was told the insurance would cover the tire and the alignment which made sense given that the tire caused the misalignment. They were to call the next day when the tire arrived. No call. Then I got a call that the tire was in and I could come down and they would take care of it. I arrived to learn they were very busy and didn’t know why someone would tell me to come in. Then I was assured they’d get right to it. Another hour and a half later ,(to change a tire) , I left and driving home realizing the alignment wasn’t done. I called back and explained and they said bring it back and that I would have to pay for the alignment. That’s not what I was told Tuesday. Not wanting to spend another eternity in their waiting room I am at the Englewood dealship getting an alignment 10% less expensive than BK and my car is being washed! All in just more than 1/2 hour. BK won’t be servicing my car ever again. More
Howard Bonfield, My Salesperson On November 19, 2018, I bit the bullet and bought a new car. I hadn't anticipated this momentous step. My previous car died unexpectedly, so I hadn't On November 19, 2018, I bit the bullet and bought a new car. I hadn't anticipated this momentous step. My previous car died unexpectedly, so I hadn't prepared myself with all the preliminary research I felt was in order. However, two different friends highly recommended this dealership. So here I was, nervous, a bit overwhelmed, but excited. I am so fortunate to have Howard Bonfield as my salesperson. He is so personable and friendly and, from the get-go, he eased my anxiety and inspired confidence. I felt as though Howard had all the time in the world to spend with me throughout this experience....answering every question, informing me about things I hadn't even thought of. He seemed completely knowledgeable regarding everything about this car...which, to me, seemed like a car of the future, with all it's many new (to me) features. I knew the learning curve would be high, but Howard was so patient and explained things so well, that I felt, in time, I would learn and love this car. In addition, he carefully took me through all of the paper work. By the time I left that evening, at the wheel of my new car, I felt I'd made a new friend...someone who will continue to be there for me in the future whenever I have questions about this car and dealership. More
Frank Tinelli, great salesperson- excellent experience Frank got back to me immediately and was able to give me a clear, honest offer within a day. I had the best closing experience ever on my Forester lea Frank got back to me immediately and was able to give me a clear, honest offer within a day. I had the best closing experience ever on my Forester lease. The paperwork was prepared in advance, I just walked in, signed and left with my vehicle, exactly as expected. I have dealt with many dealerships in the past, having purchased or lease many cars. This experience was, by far, the best one I have ever had. I am a real customer. I would definitely come back again for my next vehicle. This is a class act dealership. Thank you. More
No-pressure, helpful and fun! Just signed my 3rd consecutive lease at Bill Kolb Subaru and was once again extremely satisfied with my experience at this dealership, as well as with Just signed my 3rd consecutive lease at Bill Kolb Subaru and was once again extremely satisfied with my experience at this dealership, as well as with Sales Consultant, Gary Mendelsohn. Gary continues to be helpful, courteous, highly professional, yet warm and friendly, too. He is very responsive to customer needs and more than willing to review all the options to assist in the no-pressure decision-making process. And on top of all that, Gary's wonderful sense of humor is an added bonus! More
Always a pleasure I upgraded my Outback to a 2019 and Glenn was very helpful and all went smooth! He helped me get the color and package I was most interested in and w I upgraded my Outback to a 2019 and Glenn was very helpful and all went smooth! He helped me get the color and package I was most interested in and was very easy to talk to and deal with. More
Great experience Our son needed a car and had expressed interest in a Subaru Legacy. We had visited another dealerships but felt most comfortable here even though Bil Our son needed a car and had expressed interest in a Subaru Legacy. We had visited another dealerships but felt most comfortable here even though Bill Kolb Jr. Subaru was a distance from home. Glen was helpful, patient and made the experience a good one. It was our second time at the dealership with Glen to review our options of used versus new car purchase. We love that our son will be in a safe vehicle and he's excited to own his first car. More
2019 Forester Lease purchase Gary Mendelsohn was honest, very helpful and easy to deal with. I purchased a 2019 Forester from Gary Their finance dept. was very helpful, they co Gary Mendelsohn was honest, very helpful and easy to deal with. I purchased a 2019 Forester from Gary Their finance dept. was very helpful, they contacted Subaru of America to find an Owner Loyalty coupon in the amount of $ 500.00 that I couldn't find. More
Pleasant and informative I recently went to Subaru to test drive the Forester and the Outback with intentions of trading in my mini van. The staff were pleasant and quick to I recently went to Subaru to test drive the Forester and the Outback with intentions of trading in my mini van. The staff were pleasant and quick to serve us. Once introduced to Howard Bonfield, he asked some questions to ascertain what type of vehicle and features I was looking for. Howard is very knowledgeable of the Subaru product and explained differences of many aspects of the vehicles. The test drive was most important and helped me make my decision. The purchasing process was easy and when I returned to pick my car, Howard reviewed everything on paper and also directly within the vehicle. I drove out of the Subaru dealership very confiddant that I made the best decision on this purchase. More