Bill Kay Honda

Trust is the Key My experience with Bert.Trvz was fair and professional. I felt respected and comfortable. His guidance helped us choose the best fit for our needs. My experience with Bert.Trvz was fair and professional. I felt respected and comfortable. His guidance helped us choose the best fit for our needs. More

Bill Kay Honda service Arrived as the service department opened. They checked the computer to see what additional work was needed for the vehicle and advised the estimated Arrived as the service department opened. They checked the computer to see what additional work was needed for the vehicle and advised the estimated wait time. Gave me a price quote and finished the work on time. More

Fast & friendly I drive 44 miles to Bill Kay Honda in Bourbonais because the service is friendly, efficient, and direct. I've tried other service departments at sev I drive 44 miles to Bill Kay Honda in Bourbonais because the service is friendly, efficient, and direct. I've tried other service departments at several dealerships. By far, Bill Kay Honda is the best. I am a truck driver by trade and come from a family of mechanics. There is nothing worse than a service writer mansplaining about the mechanical attributes of a vehicle. At Bill Kay Honda, the mechanical issues are fixed and i am given simplified explainations without snobby condescension. Keep it up, Bill Kay! P.S. offer me low 1.9% financing and I'll buy a new Ridgeline! More

Convenient Everyone was kind and very efficient. The work was also done in a timely manner. I will be using Bill Kay Honda services for all of my car’s needs! Everyone was kind and very efficient. The work was also done in a timely manner. I will be using Bill Kay Honda services for all of my car’s needs! More

Oil change and tire rotation This time they didn’t reset the oil change warning so it’s causing me a trip back to the dealership again. When I went in another tome they didn’t co This time they didn’t reset the oil change warning so it’s causing me a trip back to the dealership again. When I went in another tome they didn’t connect my battery cable tight and my car wouldn’t start so I had to go back unnecessarily then too. I’m getting weary of being inconvenienced when I set an appointment there. I’ve tried to keep using them because I have a Honda but I am considering switching. When I call in they arent really sorry it happened and never a perk for causing me to make another trip . Sams always super nice which makes me not want to complain but sometimes it would be nice for the job the be checked before the car leaves. More

Everything was done very professionally This is my third honda From Bill Kay. my salesman was Bert and he was friendly, and easy to work with. He answered all my questions and showed me how This is my third honda From Bill Kay. my salesman was Bert and he was friendly, and easy to work with. He answered all my questions and showed me how all the features of the Van. The manager Jeff was involved too and made sure we were being taken care. Also Steve was a pleasure to work with getting the papers signed. I’m very satisfied with everyone at Bill Kay honda and plan on going back. I Would recommend them to anyone More

Great service every time I have been having all the service to my truck done here ever since I bought it at this dealership in 2006 (the second vehicle I bought from them). I I have been having all the service to my truck done here ever since I bought it at this dealership in 2006 (the second vehicle I bought from them). I've referred family and friends to Bert Tvrz, many of which have bought cars from him. The service here is always top-notch. Never have I had to return the truck because something wasn't fixed correctly. I highly recommend them. More

Great Service We visited Bill Kay Honda for a repair under our extended warranty. From start to finish the service was excellent. The entire process was thoroughly We visited Bill Kay Honda for a repair under our extended warranty. From start to finish the service was excellent. The entire process was thoroughly explained before repair was started. Bill Kay contacted us numerous times to keep us updated with the repairs throughout the process. The process was quick and easy. We will continue to use them for our service needs. More

Great service! From the moment I called to set up a service appointment to the completion of the service, everyone and everything was great. There were no issues. From the moment I called to set up a service appointment to the completion of the service, everyone and everything was great. There were no issues. More

Found nail and screw in tire. Took Honda 2016 CRV in for 36,000 mile oil change and inspection. Tec found a nail and a large screw imbedded in the outer area of tire where it is no Took Honda 2016 CRV in for 36,000 mile oil change and inspection. Tec found a nail and a large screw imbedded in the outer area of tire where it is not recommended to repair. Replaced with new tire. Feel much better taking our Honda on an upcoming long road trip. Thanks More