
Bill Kay Honda
Bourbonnais, IL

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1,558 Reviews of Bill Kay Honda
Quick and easy on short notice Sam and the Bill Kay team helped me get my vehicle fixed and back to safe running even with very short notice of my needed repairs and fitting my sche Sam and the Bill Kay team helped me get my vehicle fixed and back to safe running even with very short notice of my needed repairs and fitting my schedule and needs into theirs, Thanks for everything. More
New car purchase I visited to pick up my vehicle from service...only. We “accidently” met Emily, a new sales associate, and were quickly met with Areal. Pressure began I visited to pick up my vehicle from service...only. We “accidently” met Emily, a new sales associate, and were quickly met with Areal. Pressure began, of course. I attempted to explain that I was a retiree with Social Security being my only income and I needed to do some financial figuring. More pressure. I finally asked to be given the best deal and if unhappy I would leave, which I did. Still on the lot, I researched and found that I could possibly find a similar vehicle for $1000 less elsewhere. Miraculously, after serious searching 🙄, the same deal was found at Bill Kay. From my experience, Emily should become an asset to the Bill Kay family. More
Excellent service Bill Kay Honda is the most reliable and excellent service in Honda. All the staff is friendly and helpful.. special thanks to Bert and Tony for their Bill Kay Honda is the most reliable and excellent service in Honda. All the staff is friendly and helpful.. special thanks to Bert and Tony for their help. I had a really good experience with Bill Kay.. Thank you Bill Kay Honda. More
Honesty Honest and trustworthy, explaining thoroughly what needs to be done, Honda bought in 2007, never have and never will see any other service place but h Honest and trustworthy, explaining thoroughly what needs to be done, Honda bought in 2007, never have and never will see any other service place but here! More
Great All work was completed. Work was excellent and in a timely matter. Always knowledgeable and courteous staff. Car was washed after service was complet All work was completed. Work was excellent and in a timely matter. Always knowledgeable and courteous staff. Car was washed after service was completed. Will go back for regular maintenance. More
Samuel Rios Samuel took care of my services was very kind and helpful. He seemed genuine and like he enjoyed his job. I definitely will come back! Samuel took care of my services was very kind and helpful. He seemed genuine and like he enjoyed his job. I definitely will come back! More
Oil Change Great customer service. Informative. Made suggesions to keep car running well. Only negative feedback was how liong it took although I got a same Great customer service. Informative. Made suggesions to keep car running well. Only negative feedback was how liong it took although I got a same day appointment. More
Corrected steering issue Kathy in service was very helpful, very informative and resolved my issues, I wish I could give Kathy 6 stars, we never used to go to dealers for repa Kathy in service was very helpful, very informative and resolved my issues, I wish I could give Kathy 6 stars, we never used to go to dealers for repair issues until I realized how reasonable Bill Kay was for service issues, it's the only place we go to have our 2 Hondas serviced. More
Great Experience Bert was very attentive to my needs. He listened to what I was looking for and didn’t try to sell me something different. I was very pleased with ever Bert was very attentive to my needs. He listened to what I was looking for and didn’t try to sell me something different. I was very pleased with everyone I came in contact with. I would highly recommend this dealership. More
Purchase without the hassle and great deal I worked with both Bert & Arael via Phone / email & worked on price before purchase. Everything was a pleasure - felt like we got a great deal. I worked with both Bert & Arael via Phone / email & worked on price before purchase. Everything was a pleasure - felt like we got a great deal. More