
Bill Kay Honda
Bourbonnais, IL

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1,558 Reviews of Bill Kay Honda
Saturday at Bill Kay My appointment was for an oil change and tire rotation, but Sam noted that my battery was slightly negative and I was due for a transmission fluid cha My appointment was for an oil change and tire rotation, but Sam noted that my battery was slightly negative and I was due for a transmission fluid change. I appreciate being taken care of...I can never be stranded. More
Very satisfied Very friendly staff . Kept me informed during the time I was there . They were pretty accurate on how long the service was going to take . Very friendly staff . Kept me informed during the time I was there . They were pretty accurate on how long the service was going to take . More
Very Satisfied Alan Heimberger was very Knowledgeable, Helpful & Courteous! Explained the need and options to correct same. I have complete faith in Bill Kay Honda Alan Heimberger was very Knowledgeable, Helpful & Courteous! Explained the need and options to correct same. I have complete faith in Bill Kay Honda technicians and their equipment. More
Thorough, courteous service I came in for an oil change and tire rotation, but inspection revealed that I also needed new air filters and alignment. It was more costly than I had I came in for an oil change and tire rotation, but inspection revealed that I also needed new air filters and alignment. It was more costly than I had hoped, but it makes no sense to be penny wise and pound foolish when it comes to care maintenance. As always, it was great to work with Sam Rios and the work was performed to a high professional standard. More
Consistently great! I always know what I will Get when I come here! Helpful, knowledgeable, courteous staff I can count on every time. Thank you Bill Kay Honda I always know what I will Get when I come here! Helpful, knowledgeable, courteous staff I can count on every time. Thank you Bill Kay Honda More
Great experience The process was quick and easy. Our salesman, Saul, was friendly, easygoing, and efficient. It was our 2nd time purchasing a Honda from this dealersh The process was quick and easy. Our salesman, Saul, was friendly, easygoing, and efficient. It was our 2nd time purchasing a Honda from this dealership. We'd definitely choose Bill Kay Honda again. And we would ask for Saul! More
Oil change Samuel was my service expert and he did a great job, very nice to deal with and no pressure. I'm sure some of the repairs he went over he HAD to recom Samuel was my service expert and he did a great job, very nice to deal with and no pressure. I'm sure some of the repairs he went over he HAD to recommend, but he wasn't too pushy. An oil change did take a little more than hour even though I had an appointment which I was even a little early for. More
Very good Had an issue and service manager Terry was great about helping and giving a fair solution. Was beginning to lose trust but will definitely keep coming Had an issue and service manager Terry was great about helping and giving a fair solution. Was beginning to lose trust but will definitely keep coming back. More
Excellent customer service! Sam Rios knows how to do his job with excellence and help the customer understand their service needs. I have always had superior customer service at Sam Rios knows how to do his job with excellence and help the customer understand their service needs. I have always had superior customer service at Bill Kay. More
Oil change and tire rotation I was told about a 45 minute wait for my oil change and tire rotation so I made myself comfortable in the waiting area and enjoyed the quiet. The work I was told about a 45 minute wait for my oil change and tire rotation so I made myself comfortable in the waiting area and enjoyed the quiet. The work was done in that amount of time and I thought it was a great price for the services rendered. Everyone was very nice and friendly. More