
Bill Kay Honda
Bourbonnais, IL

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1,558 Reviews of Bill Kay Honda
Good Exp Bret was great, not pushy. He did not make me feel rushed for me to buy car. He was easy to talk to and you can tell he is passionate about helping yo Bret was great, not pushy. He did not make me feel rushed for me to buy car. He was easy to talk to and you can tell he is passionate about helping you. More
Unfinished business When in for an oil change left of the service center after they gave me my car back and lo and behold I hear something dragging on the concrete as if When in for an oil change left of the service center after they gave me my car back and lo and behold I hear something dragging on the concrete as if Michael Meyers is following me dragging his knife. Nearly gave me a heart attack and luckily I was still close by and pull back into the service center and lo and behold a book had been stripped after my oil change and they had to take it off and put a new one on there if they’re doing an inspection before they give the car back to me like they should be on the parts they have taken off the car that should not have happened. nearly gave me a heart attack and luckily I was still close by and pull back into the service center and lo and behold a book had been stripped after my oil change and they had to take it off and put a new one on there if they are doing an inspection before they give the car back to me like they should be on the parts they have taken off the car that should not have happened I can’t even trust the service center to put back my car correctly after an oil change why want to get any other kind of service there ? Although the service center man that intakes you is very nice all he did was apologize and inform me that that was on them that it was their fault OK I know that thanks . More
Excellent service Always a great experience. Sam is the Best!! Always makes my experience great. He goes above and beyond every time I’m there. Great at keeping me inf Always a great experience. Sam is the Best!! Always makes my experience great. He goes above and beyond every time I’m there. Great at keeping me informed from beginning to end More
Always Awesome Service! I have been coming here for years and the service is outstanding! They really take care of their customers! Always a great experience! Alan Sam, and K I have been coming here for years and the service is outstanding! They really take care of their customers! Always a great experience! Alan Sam, and Kathleen are all awesome! More
Awesome in and out! Kathy and Sam are excellent service people who had my car in for an alignment and out very quickly and the technicians did a great job too! Always lov Kathy and Sam are excellent service people who had my car in for an alignment and out very quickly and the technicians did a great job too! Always love my local Honda dealer. More
Normal oil change appointment Ease in making appointment with Kathy who is extremely friendly and knowledgeable and gave me all results promptly and Allen who welcomed me. Best pla Ease in making appointment with Kathy who is extremely friendly and knowledgeable and gave me all results promptly and Allen who welcomed me. Best place ever and will continue to come. Also a friendly hello from Sam. More
Great experience, no hassle. I went to Bill Kay Honda on a Saturday to purchase a new vehicle. I had already done all my research & new exactly what I wanted. A sales person by I went to Bill Kay Honda on a Saturday to purchase a new vehicle. I had already done all my research & new exactly what I wanted. A sales person by the name of Joe Boie approached me and asked if I needed help. Within minutes he was able to show me something similar to what I wanted. Of course, I always choose a vehicle that is not on the lot. He assured me that they can get what I want & they did. So, my review is this is an awesome place to do business. It was highly recommended by my sister & my credit union that financed my car. More
Excellent Customer Service Bill Kay Honda has an excellent service department. They went the extra mile for me, especially Alan! Alan knows how to deliver a great customer exp Bill Kay Honda has an excellent service department. They went the extra mile for me, especially Alan! Alan knows how to deliver a great customer experience! Thank you!! More
Oil Change and Tire Rotation Work was done in a timely manner. Kathy was very friendly and helpful. Waiting room was clean and comfortable. Helpful to have WIFI available along Work was done in a timely manner. Kathy was very friendly and helpful. Waiting room was clean and comfortable. Helpful to have WIFI available along with TV and magazines. More
replace damaged tire service experience with Sam Rios wasvery pleasant.Sam is knowledgble,courteous,and knowledgble.Overall a very good experience.Higly recommended to all service experience with Sam Rios wasvery pleasant.Sam is knowledgble,courteous,and knowledgble.Overall a very good experience.Higly recommended to all my friends.Thank you. More