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Bill Kay Honda

Bourbonnais, IL

4.5
1,557 Reviews

1360 Locke Dr

Bourbonnais, IL

60914

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1,557 Reviews of Bill Kay Honda

July 26, 2021

Friendly,clean , timely.That’s all I have to say . Will recommend to friends when seeking work on their cars. Have a great day. This was not necessary. More

by R.LEONHARDT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios, Danielle Williams
Jul 26, 2021 -

Bill Kay Honda responded

It's great to hear that our service team was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bill Kay Honda!

July 22, 2021

I’ve been a customer for about 20 years now and from sales to service, they keep me coming back year after year. 5+ stars More

by g.reader
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jul 23, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 21, 2021

Bert was most helpful in securing a new 2021 CRV for me. Bert and Joe Grezlack could not have been more patient, knowledgeable and courteous in talking and walking me through the many technology updates si More

by nsbrown923
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz, Joseph Grzelak
Jul 21, 2021 -

Bill Kay Honda responded

Thank you so much for your excellent review! We are so glad that Bert had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new 2021 CRV, and don't hesitate to reach out if you need anything else.

July 21, 2021

Great service!! Sam always does a fantastic job every single time I come to the dealership! I enjoy every trip there because they make it so easy. More

by Kkv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Jul 21, 2021 -

Bill Kay Honda responded

We appreciate your business and Samuel, Kathleen and our team looks forward to serving you again soon!

July 20, 2021

We brought our 2015 Honda van to Bill Kay because it was making a funny noise. They diagnosed the problem and fixed it under Honda's warranty. It didn't cost us a dime! Sam Rios and Kathleen Omay are always More

by SUZNCAR90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Jul 21, 2021 -

Bill Kay Honda responded

Thank you for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We're glad Samuel and Kathleen were able to help, and we hope to see you again!

July 18, 2021

Everyone was extremely pleasant and helpful. Bert and Joseph did everything in their power to ensure my wife and I left with exactly the vehicle we were looking for. More

by havenprovost
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz, Joseph Grzelak
Jul 18, 2021 -

Bill Kay Honda responded

Thank you for taking the time to write this review and let us know how great Bert and Joseph are doing. Our customers are our top priority, and your feedback is greatly appreciated. Congratulations on your new purchase! All of us at Bill Kay Honda are glad to have you as a customer.

July 16, 2021

Their customer service is outstanding. They provided a loaner while servicingy car and cleaned my car once they were done. They were awesome! I was very happy. More

by BLAPONTE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jul 18, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share this fantastic feedback with us! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bill Kay Honda.

July 15, 2021

Easy to schedule any service on their webite and talk to service staff. Comfortable waiting room. Appreciate the quick and thorough service with a report to view any issues. More

by ANNA_IN_IL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Jul 15, 2021 -

Bill Kay Honda responded

Thank you, Anna! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bill Kay Honda.

July 15, 2021

Had to get the car towed because the battery would hold a charge. They were great getting to it in a timely manner with no appointment. Professional in all aspects. More

by CJH1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Jul 15, 2021 -

Bill Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 15, 2021

The service center was very helpful in analyzing an intermittent problem with my CRV wirh > 270K miles. They availability of a loaner was most important. Service personnel very friendly. More

by DUALTECJOHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Jul 15, 2021 -

Bill Kay Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bill Kay Honda. Please don't hesitate to reach out if you need anything else.

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