
Bill Kay Honda
Bourbonnais, IL

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1,558 Reviews of Bill Kay Honda
New car purchase We recently purchased a new car with Joe and he was great, we went for a test drive and he explained everything there was to know about the car and al We recently purchased a new car with Joe and he was great, we went for a test drive and he explained everything there was to know about the car and all the features it had. He was also very pleasant to work with throughout the purchase process. Arael was also great and stepped in and explained many things to us as well. I would go back for sure! More
If you are looking to buy a Honda, ask for Bert Tvrz! I went to Bill Kay and found a car that I really liked. Bert listened and worked with me on buying a brand new car. He helped every step of the proces I went to Bill Kay and found a car that I really liked. Bert listened and worked with me on buying a brand new car. He helped every step of the process. He went above and beyond and made the buying experience top rate. Please if you want to buy a Honda then go see Bert. You wont be dissappointed and you get a very nice car. More
Top notch all around I came from Champaign to buy a new Odyssey and and a great experience all around. Bert on sales was great as was the whole business department. I had I came from Champaign to buy a new Odyssey and and a great experience all around. Bert on sales was great as was the whole business department. I had to return for installing some accessories a week later and the service staff was equally wonderful. Everyone was helpful and kind. More
Ed Hanahan was very good at responding to all of my reque Everything was handled in a very professional matter. They gave me a very thorough explanation of all the new things that are offered on the Elite O Everything was handled in a very professional matter. They gave me a very thorough explanation of all the new things that are offered on the Elite Odyssey. I have bought a lot of cars in the last 58 years and never had as good service. Also the price was good. More
Best service department ever. You have the best service department ever. They don’t try to force you to get any services you don’t need. If it’s something that needs to be done no You have the best service department ever. They don’t try to force you to get any services you don’t need. If it’s something that needs to be done now, they’ll tell you. If it can wait till the next time you come in, they’ll tell you. And if it’s something you need to have done in the future, they will let you know and tell you the prices. My car won’t go anywhere else for service. Alan is the best. Only service person I’ve ever really trusted. More
Renewed trust Honestly, after having a very negative initial experience at Bill Kay Honda, my trust is slowly being regained. While I am still hesitant with the hon Honestly, after having a very negative initial experience at Bill Kay Honda, my trust is slowly being regained. While I am still hesitant with the honesty of its sales people and business manager after they tried to sell me extra coverage on my new car and the online reviews of the coverage said it was a "fraud", there was a promise made by one of them that was followed through with. They also gave me a good deal on my new Honda when I crosschecked the price with other honda dealers. There is a guy in the service department by the name of Sam who is INCREDIBLE at what he does. Very personable, very kind and trust worthy. He is the reason I will return to Bill Kay Honda. More
Sam Rios Great service! Came in on a Saturday for oil change and tire rotation Sam Rios was great and kept us updated even as it was getting busier! We live in Midlothian but Came in on a Saturday for oil change and tire rotation Sam Rios was great and kept us updated even as it was getting busier! We live in Midlothian but happened to be in the area Normally would have gone to Orland Park But after dealing with Sam Rios and the exceptional service ,We will definitely be back! More
Service I had an issue that continually occured but they eventually solve the problem. He went above and beyond to help me. I was more than satisfied by th I had an issue that continually occured but they eventually solve the problem. He went above and beyond to help me. I was more than satisfied by the success. More
Always treat you like family. I always feel like I am appreciated as a person, not just a customer. Alan always goes above and beyond to help me himself if possible. I always feel like I am appreciated as a person, not just a customer. Alan always goes above and beyond to help me himself if possible. More
Service Department Extremely disappointed that they do not offer a free car wash. I have a 15 year old Toyota that I have serviced at the Toyota dealership and they wash Extremely disappointed that they do not offer a free car wash. I have a 15 year old Toyota that I have serviced at the Toyota dealership and they wash it every time. The parts counter and service department employees at Bill Kay Honda appear sloppy and unkempt. They should wear uniforms. More