Bill Kay Honda

Amazing! Great dealership to work with. Bert and Jeff made the entire process simple and easy. My wife loves her new van and we’re excited to make family memor Great dealership to work with. Bert and Jeff made the entire process simple and easy. My wife loves her new van and we’re excited to make family memories with it. More

Recall appointment and small dent/ding removal. My car was in and out in the specified length of time (which was short in my opinion-around 2 hours for both services performed). Customer service wa My car was in and out in the specified length of time (which was short in my opinion-around 2 hours for both services performed). Customer service was fantastic as always and the experience was very positive. More

Was ok Had a recall done, was done promptly . Service advisor was there when we arrived. I only wished as other dealerships my vehicle was washed. It wasn't Had a recall done, was done promptly . Service advisor was there when we arrived. I only wished as other dealerships my vehicle was washed. It wasn't very disappointed. More

Honda Service I have been going to Bill Kay for almost 20 years and I’m always satisfied with the way they service my car. All the service people are always nice. I have been going to Bill Kay for almost 20 years and I’m always satisfied with the way they service my car. All the service people are always nice. More

Friendly service I brought my car in to the service department for a recall. Sam was very friendly and explained the corrections they made very well. The service was I brought my car in to the service department for a recall. Sam was very friendly and explained the corrections they made very well. The service was done in a timely manner. More

Recall work,plus oil change, and tire rotation When I entered the service department I was greeted immediately and was written up for the things that I needed to have serviced. The service departme When I entered the service department I was greeted immediately and was written up for the things that I needed to have serviced. The service department employees were very helpful. More

Good service and good customer communication on what service is needed I was able to get a ride to work and a call when the job was completed definitely recommende and good customer communication on what service is needed I was able to get a ride to work and a call when the job was completed definitely recommended More

No surprises It's hard to explain, but it was business as usual! No surprises, very organized, I just stand back and watch it all flow. So, I can not say anything It's hard to explain, but it was business as usual! No surprises, very organized, I just stand back and watch it all flow. So, I can not say anything outstanding about the process of purchasing a vehicle from you, because you r so good at it!!!! Oh, and your service department is the same. We just know everything is going to take care of! More

Awesome It was a marvelous experience. It made car buying a pleasure instead of a stress filled experience. My husband is a tad picky and the experience left It was a marvelous experience. It made car buying a pleasure instead of a stress filled experience. My husband is a tad picky and the experience left him very satisfied More

all good but battery I was satisfied with everything except battery check. I had asked for my battery to be checked as I had a day earlier in the week when my car wouldn’t I was satisfied with everything except battery check. I had asked for my battery to be checked as I had a day earlier in the week when my car wouldn’t start. I was told it checked low & needs replaced & given a quote for $139. I declined replacing it as I knew I purchased it not even 1 year ago. I went to Interstate battery to have them check it. I stood beside him after he lifted the hood and he immediately found that neither connection was tight. He even had to shim one side to get the nut to tighten down. Not sure why your team wouldn’t have seen or noticed this. As a single female I rely heavily on what the mechanics or service people check & do. other than that very happy & will continue to use you. More