Back

Bill Jacobs MINI - Service Center

Naperville, IL

5.0
549 Reviews

549 Reviews of Bill Jacobs MINI - Service Center

Sort by
August 21, 2024

Bill Jacobs Mini is a great dealership. My service advisor Steven Erazo was great and so polite and helpful More

by layla
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Aug 24, 2024 -

Bill Jacobs MINI responded

Hello Layla, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. We are always more than happy to assist you if anything else comes up. Take care!

August 21, 2024

I know I will always receive great service from my advisor Steven Erazo. This is a great and clean dealership More

by spencer
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Aug 24, 2024 -

Bill Jacobs MINI responded

Hello Spencer, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. We are always more than happy to assist you if anything else comes up. Take care!

August 21, 2024

I never feel pressured in getting everything my car needs at once. Steven Erazo always makes the process seamless. More

by olivia
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Aug 24, 2024 -

Bill Jacobs MINI responded

Hello Olivia, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. We are always more than happy to assist you if anything else comes up. Take care!

August 21, 2024

I went to get my car serviced and was helped by Steven Erazo. Great experience More

by asher
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Aug 24, 2024 -

Bill Jacobs MINI responded

Hello Asher, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. We are always more than happy to assist you if anything else comes up. Take care!

August 16, 2024

Great service team. My service advisor was Mitchell Shefveland. He clearly explained the service options. I trusted his recommendations, and he made sure I was in and ou More

by geoffdsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Shefvelend
Aug 18, 2024 -

Bill Jacobs MINI responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Aug 18, 2024 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 31, 2024

The service is always outstanding! I know our mini is in great hands every time! More

by sevenpoints
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mitch
Aug 02, 2024 -

Bill Jacobs MINI responded

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bill Jacobs MINI!

July 31, 2024

I have been taking my car here for years for service! I always ask to work with Mitch! He makes the experience so easy! More

by DocEmrich03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Sheveland
Aug 02, 2024 -

Bill Jacobs MINI responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 25, 2024

Clean dealership ! Amazing advisor Steven Erazo. He helped me throughout the whole process of getting my car serviced More

by jianni
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

July 25, 2024

I actually don't mind going to get my car serviced. My advisor Steven Erazo is great More

by derek
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

July 25, 2024

My service advisor Steven Erazo is wonderful. He always keeps me up do date on what my car is getting done More

by marcus
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

...
8
...