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Bill Jacobs MINI - Service Center

Naperville, IL

5.0
556 Reviews

556 Reviews of Bill Jacobs MINI - Service Center

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December 16, 2020

I had the best experience at this dealership. They went out of my way to make sure I had an excellent experience. I will miss coming here. More

by jacobpbeckman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Witkowski
December 07, 2020

Mitch and his crew went well over the call of duty. It seemed they thought everything out ahead of time. Excellence was deeply appreciated! The service given put my mind at ease and my car feeling and loo More

by Kdepot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
December 04, 2020

Dealership is clean and comfortable and the service advisor was knowledgeable and friendly. Although it is not close to where I live, it was worth the drive. More

by DAVIDTHIBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
November 25, 2020

Mitch Did a great job! Loaner was ready. Fast diagnostic with a text. Explain each issue thoroughly. Great way to do Business. Like using technology keeps both sides safe. Must have employee! More

by newton.plus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
November 06, 2020

Mitch Shefveland at Bill Jacobs Mini, the best for aervice. I have been coming to Bill Jacobs Mini since 2011. Always treated well. I do recommend! More

by johnsville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
October 29, 2020

BillJacobs Service helped me get my MINI back into tip top shape. Shout out to Mike in service for making it quick and painless. Thanks! More

by Chrismarquardt75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike w
October 22, 2020

Love my MINI, love this dealership! The service is excellent. My 2005 Cooper S still purrs like a kitten thanks to Bill Jacobs MINI. I wouldn’t go anywhere else. More

by cmoauro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
October 21, 2020

Mitch S. was great, got me in and out in good time and there were no snags. Would definitely recommend. No complaints witj this dealership. More

by Elgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
October 19, 2020

Great service over and beyond Mitch has been taken care Great service over and beyond Mitch has been taken care of my Lil mini for a few years now , always follows through straight honest service , he s s More

by Rosemoreno1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch at Bill Jacobs of Naperville
Mar 28, 2021 -

Bill Jacobs MINI responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!

October 09, 2020

The service for our MINI was superb! Mike and Mitch were very cordial, professional, clear and complete about the service needed or recommended. Very pleased. More

by ljwimsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Mitch
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