Bill Jacobs MINI - Service Center

Mitch S has been an outstanding service manager every time I have brought my mini in for servicing. He offers options for both body and mechanics services. Mitch and Joe are thorough in their inspection time I have brought my mini in for servicing. He offers options for both body and mechanics services. Mitch and Joe are thorough in their inspection of my car, encourage and answer questions and are clear about immediate and future service needs. I highly recommend Bill Jacobs mini and am grateful for the professional service I have received. More

Mitch is great! Takes great care of me and always keeps me informed of the status of my vehicle me informed of the status of my vehicle More

Greeted immediately when I drove in for service. Nick was attentive, friendly and professional. Kept me informed of the status of my service. Paid attention to details and listened to my concerns about m was attentive, friendly and professional. Kept me informed of the status of my service. Paid attention to details and listened to my concerns about my mini. More

Nick H. Was a fantastic communicator! He helped me get exactly what i wanted and I appreciate that! Thankyou! exactly what i wanted and I appreciate that! Thankyou! More

Great customer service and outstanding work preformed on my vehicle. Will recommend to all friends my vehicle. Will recommend to all friends More

I came in for an oil change and was greeted immediately. I appreciate Nick for his help, he was very kind and professional and talked through everything with me. I appreciate Nick for his help, he was very kind and professional and talked through everything with me. More

Service team is great. They always do a great job and customer service is great. Ask for Nick! He does a great job. customer service is great. Ask for Nick! He does a great job. More

I want to highlight Nick. He was sooooo helpful and delightful. He answered all of my questions thoughtfully and was so responsive and kind. He also did not make me feel stupid with my questions. I ho delightful. He answered all of my questions thoughtfully and was so responsive and kind. He also did not make me feel stupid with my questions. I honestly cannot recommend this young man highly enough. With all that’s going on in the world, he has given me hope for the future. More

Mitch is the best of the best! I appreciate his friendly demeanor, his willingness to answer any and all questions I have, and that he makes the process of taking care of my cars maintenance super easy from demeanor, his willingness to answer any and all questions I have, and that he makes the process of taking care of my cars maintenance super easy from start to finish! More

Bill Jacobs Mini is the best. I purchased a 2022 JCW from Jed about 6 months ago. The entire procedure of purchasing it was super smooth and fun. Jed was super helpful throughout the entire custom bui from Jed about 6 months ago. The entire procedure of purchasing it was super smooth and fun. Jed was super helpful throughout the entire custom build process. Would totally recommend. Like, when is buying a car ever "fun?" Regarding service, I've had the car in twice to have a couple oil changes and a recall performed. The service advisor, Mitch Shefveland, clearly explained what work would be done and broke down the recall details. A+ work from him and the service team. This dealer rocks. Need to buy a Mini or need work done, go to these guys! More