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Bill Jacobs MINI - Service Center

Naperville, IL

5.0
551 Reviews

551 Reviews of Bill Jacobs MINI - Service Center

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March 26, 2022

Nick did an amazing job with servicing my vehicle. I love my mini and will be back for more service. More

by Gavinblaesner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 29, 2022 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs MINI

March 24, 2022

I receive exceptional service every time I visit Bill Jacobs MINI! I have purchased four cars from them! Their service department is outstanding! More

by Brendalthomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 25, 2022 -

Bill Jacobs MINI responded

Hello, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 24, 2022

Excellent service. Very through. Mitch my service rep explained all the details and offered options I did not know about. Went out of the way to help. More

by davestu10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Mar 26, 2022 -

Bill Jacobs MINI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2022

Customer service is always amazing! Mitch in service, Rachel and Chris in sales always make my experience top notch. More

by Scoob42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Schefveland
Mar 23, 2022 -

Bill Jacobs MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2022

i have always been satisfied with the service of Aldo. Thanks to the guy who drove me to the store. I forgot to get his name More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo
Mar 22, 2022 -

Bill Jacobs MINI responded

Hi Jen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs MINI. If you have any further questions, please give us a call. We're always happy to help!

March 19, 2022

The my are incredibly efficient and friendly. Aldo was super helpful and my oil change was painless! More

by Brittany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Huerta
Apr 28, 2022 -

Bill Jacobs MINI responded

Hi Brittany, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

March 19, 2022

Bill Jacob’s MINI is always professional and thorough in their inspection. I feel like they give me the best advice to car for my MINI long term. More

by mpaullo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 22, 2022 -

Bill Jacobs MINI responded

Hi Mpaullo, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2022

I had my car towed up to Naperville from Peoria to Bill Jacobs Mini. I needed the turbo replaced and they were amazing. They inspected every turbo before installing it to make sure it would work properly. More

by CorsairAriat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
Mar 20, 2022 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 16, 2022

Mitch is a fantastic service rep. Always a pleasure to work with, and ensures that I am always happy with the service I receive. More

by k.heuberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Mar 18, 2022 -

Bill Jacobs MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. Thank you, and have a fantastic day!

March 11, 2022

Mitch and nick were amazing and great with communication! I would definitely recommend others and friends More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch ,nick
Apr 29, 2022 -

Bill Jacobs MINI responded

Hi Brian, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! Thanks again for the recommendation, and have an amazing day!

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