Back

Bill Jacobs MINI - Service Center

Naperville, IL

5.0
556 Reviews

557 Reviews of Bill Jacobs MINI - Service Center

Sort by
April 07, 2022

Excellent, thoughtful, worthwhile. I've never gone here before and they did all they could to help me out. I love my Mini Cooper and these guys are on their A-game to help fix it. I br More

by jronny431
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Huerta
Apr 09, 2022 -

Bill Jacobs MINI responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Bill Jacobs MINI

April 06, 2022

Convenient, friendly, efficient service on my MINI . From the time I arrive and meet with my advisor, Aldo Huerta at which point I know I'll be well taken care of. Thank you Aldo. More

by Mr. Klinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Huerta
Apr 08, 2022 -

Bill Jacobs MINI responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs MINI. We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2022

Had a nail in my tire and I took it in and Mitch got my car in and out in minutes! Super quick and easy, love this place More

by Jkuefler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Apr 07, 2022 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 05, 2022

Super service, and exceptional attention from service manager Nick Huerter! He goes above thenorm to make sure you understand what is happening with your car. Thanks to Nick you really feel like a valued More

by brooks67032@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huerter et al
Apr 07, 2022 -

Bill Jacobs MINI responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

April 04, 2022

Nick did great work on my car and was very respectful. Definitely will be going back to him again because of his hard work and kindness. Great customer service. More

by knight-wharves-0s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Apr 06, 2022 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2022

Great costumer service, Aldo took the time to explain the process in detail when I brought my car for service. I have been to other dealerships and this is by far best at customer support!! Great work Al More

by Pablo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Huerta
Apr 05, 2022 -

Bill Jacobs MINI responded

Hi Pablo, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! If you have any further questions, please give us a call. We're always happy to help!

March 26, 2022

Nick did an amazing job with servicing my vehicle. I love my mini and will be back for more service. More

by Gavinblaesner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 29, 2022 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs MINI

March 24, 2022

I receive exceptional service every time I visit Bill Jacobs MINI! I have purchased four cars from them! Their service department is outstanding! More

by Brendalthomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 25, 2022 -

Bill Jacobs MINI responded

Hello, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 24, 2022

Excellent service. Very through. Mitch my service rep explained all the details and offered options I did not know about. Went out of the way to help. More

by davestu10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Mar 26, 2022 -

Bill Jacobs MINI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2022

Customer service is always amazing! Mitch in service, Rachel and Chris in sales always make my experience top notch. More

by Scoob42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Schefveland
Mar 23, 2022 -

Bill Jacobs MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. We are always more than happy to assist you if anything else comes up. Take care!

...
40
...