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Bill Jacobs MINI - Service Center

Naperville, IL

5.0
551 Reviews

551 Reviews of Bill Jacobs MINI - Service Center

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May 04, 2022

Aldo is so great to work with! He was super knowledgeable and helpful. He walked me through a thorough review of my car and what services I was due for. More

by Jackie hoheisel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo
May 06, 2022 -

Bill Jacobs MINI responded

Hi Jackie, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 30, 2022

Aldo is great to work with. He is knowledgeable and honest. Very efficient, very courteous most helpful and friendly. Great overall service from the entire team! More

by candyj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo
May 03, 2022 -

Bill Jacobs MINI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. We are always more than happy to assist you if anything else comes up. Take care!

April 27, 2022

Aldo is great to work with. He is knowledgeable and honest, which is a rarity in this industry. More

by VC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Huerta
Apr 29, 2022 -

Bill Jacobs MINI responded

Hello, thank you for your kind review; we are happy to pass along your comments to Also here at Bill Jacobs MINI! Feel free to reach out to us if you need anything. Have a wonderful day.

April 25, 2022

Very efficient. , very courteous., most helpful and friendly. Mitch Shefveland was my contact person he is great. Was most helpful. Great person to have in this posit More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan was great too
Apr 29, 2022 -

Bill Jacobs MINI responded

Hello Sharon, thank you for your kind review; we are happy to pass along your comments to Mitch here at Bill Jacobs MINI! We hope you have a great day!

April 18, 2022

Mitch is an incredible service advisor. Always makes excellent suggestions and on top of service to be done. Easy and pleasant to talk too. More

by jimjacobson1
Recommend Dealer
Yes
Employees Worked With
MITCH
Apr 29, 2022 -

Bill Jacobs MINI responded

Hello, thank you for your kind review; we are happy to pass along your comments to Mitch here at Bill Jacobs MINI! We can't wait to see you again, have a great day.

April 15, 2022

Reliable and courteous service. They keep my car running the way it should with properly trained mechanics. Thanks. More

by Zay219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo
Apr 28, 2022 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 13, 2022

Love my Mini Cooper so I ordered a new one today! Wanted to note outstanding people working there: RACHEL L. is the best dealer there is—answers questions without being pushy, and really KNOWS min More

by sjaneyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALDO HUERTA and RACHEL LUGINSKY
Apr 28, 2022 -

Bill Jacobs MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. We hope you have a great day!

April 13, 2022

Everything went well Aldo was very informative and knowledgeable thumbs up 👍. Will be back for service More

by Thhobbs3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo
Apr 15, 2022 -

Bill Jacobs MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. We hope you have a great day!

April 12, 2022

Great service, really amazing team, Aldo did an amazing job. I will continue to bring my vehicles here. More

by Cluch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo
Apr 14, 2022 -

Bill Jacobs MINI responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 09, 2022

Back at Mini (Bill Jacobs) as our baby wants its regular check up. Once again wonderful service and staff. Always a pleasure to be here. We love coming into Bill Jacob's almost as much as we love drivi More

by Bobebarn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
Apr 12, 2022 -

Bill Jacobs MINI responded

Hello Bobebarn, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. We are always more than happy to assist you if anything else comes up. Take care!

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