Bill Jacobs MINI - Service Center

Brought my 2008 Mini in for service and was treated with respect and friendliness the entire time. I was put in a rental for the time they looked over and wrote up the issues and was then informed of them a respect and friendliness the entire time. I was put in a rental for the time they looked over and wrote up the issues and was then informed of them and all of my options. Aldo never pressured me and made sure to follow up after to make sure I understood all the information I was given. I will continue to return. More

I have never had a better experience than I have at this dealership with Mitch. By far the best advisor I’ve ever worked with. I drive 45mins out of my way to work with the amazing team here. I will recomme dealership with Mitch. By far the best advisor I’ve ever worked with. I drive 45mins out of my way to work with the amazing team here. I will recommend this dealership, especially Mitch, to anyone. More

If you want professional and quality service, Bill Jacobs is the place to take your MINI! We have always worked through Mitch and we think he is the best but everyone working at Bill Jacobs seems great. Qual is the place to take your MINI! We have always worked through Mitch and we think he is the best but everyone working at Bill Jacobs seems great. Quality is definitely part of Bill Jacobs name! I have found out the hard way on multiple of occasions that only Mini dealers like Bill Jacobs should be working on Minis. Minis are in a league of their own which makes them special and fun to drive, Bill Jacobs will actually show you any problems instead of just telling you, They are the BEST! Ask for Mitch ! More

Had a wonderful experience with Mitch this week! He communicated regularly with updates on my car, and explained everything clearly. I genuinely felt taken care of and that his service was above and He communicated regularly with updates on my car, and explained everything clearly. I genuinely felt taken care of and that his service was above and beyond expectation. Thank you! More

Excellent service from start to finish- every time! Aldo, by far, has been the best service advisor over the past several years! Aldo, by far, has been the best service advisor over the past several years! More

Great customer service. Knowledgeable advisors and techs. Highly recommend this dealer. Mitch is a great advisor to work with. I’m a former BMW tech and this dealer is up th Knowledgeable advisors and techs. Highly recommend this dealer. Mitch is a great advisor to work with. I’m a former BMW tech and this dealer is up there with some of the best. Keep up the good work guys! More

Prompt service and excellent follow up. I knew the status of my vehicle throughout the repair. Mitch was a great service rep I knew the status of my vehicle throughout the repair. Mitch was a great service rep More

Mitch at Bill Jacobs MINI is the best service manager I’ve ever had the pleasure of dealing with. Prompt, polite, and thorough are the first three things that I experience when dealing with him. I’ve ever had the pleasure of dealing with. Prompt, polite, and thorough are the first three things that I experience when dealing with him. More

This Dealership is incredible! !!! Had a devastating situation and Mitchell, the Service Advisor and the Service Manager stepped up and addressed the situation with care, concern an !!! Had a devastating situation and Mitchell, the Service Advisor and the Service Manager stepped up and addressed the situation with care, concern and professionally. If not for them, I would have been left with no one to turn to. Mitchell worked tirelessly to help us resolve getting our Mini fixed appropriately. The Service Advisor tolerated working with insufferable People to help us. He kept us up to date on arrival of parts and where we stood to get this situation resolved. I would suggest that if you are looking for the best dealership, this one is the best! More

BMW strives to give exceptional service to every customer and I can say that is true with all of my services through the years. Mitchell Shefveland, service advisor is exceptional and I can say he is a star and I can say that is true with all of my services through the years. Mitchell Shefveland, service advisor is exceptional and I can say he is a star employee! More