Bill Jacobs MINI - Service Center

Excellent service from start to finish- every time! Aldo, by far, has been the best service advisor over the past several years! Aldo, by far, has been the best service advisor over the past several years! More

Prompt service and excellent follow up. I knew the status of my vehicle throughout the repair. Mitch was a great service rep I knew the status of my vehicle throughout the repair. Mitch was a great service rep More

Mitch at Bill Jacobs MINI is the best service manager I’ve ever had the pleasure of dealing with. Prompt, polite, and thorough are the first three things that I experience when dealing with him. I’ve ever had the pleasure of dealing with. Prompt, polite, and thorough are the first three things that I experience when dealing with him. More

This Dealership is incredible! !!! Had a devastating situation and Mitchell, the Service Advisor and the Service Manager stepped up and addressed the situation with care, concern an !!! Had a devastating situation and Mitchell, the Service Advisor and the Service Manager stepped up and addressed the situation with care, concern and professionally. If not for them, I would have been left with no one to turn to. Mitchell worked tirelessly to help us resolve getting our Mini fixed appropriately. The Service Advisor tolerated working with insufferable People to help us. He kept us up to date on arrival of parts and where we stood to get this situation resolved. I would suggest that if you are looking for the best dealership, this one is the best! More

BMW strives to give exceptional service to every customer and I can say that is true with all of my services through the years. Mitchell Shefveland, service advisor is exceptional and I can say he is a star and I can say that is true with all of my services through the years. Mitchell Shefveland, service advisor is exceptional and I can say he is a star employee! More

Great service! Mitch was great and it was super easy to leave my car with him! Mitch was great and it was super easy to leave my car with him! More

Mitch at Mini BMW is a great adviser and respects the customer, I greatly appreciate what he does and that he explains exactly what it’s needed in maintaining my Mini, Mitch is a great asset to your deal customer, I greatly appreciate what he does and that he explains exactly what it’s needed in maintaining my Mini, Mitch is a great asset to your dealership and I don’t mind driving an hour to get great service. Thank you in advance from a customer that will continue to come to your dealership because of great Employee such as Mitch! More

Mitch, my service advisor was outstanding to work with. Mitch kept me informed every step. Great dealership and great people like Mitch. Mitch kept me informed every step. Great dealership and great people like Mitch. More

I took my mini Cooper into Bill Jacobs to get it serviced for an oil change and the air conditioner, they were very very busy. Aldo Huerta made sure to keep in contact with me to let me know what was going o for an oil change and the air conditioner, they were very very busy. Aldo Huerta made sure to keep in contact with me to let me know what was going on, he even came back after hours to make sure the paper work was done so I could pick up my car after hours. My car purrs like a kitten, it runs great, happy car happy owner! More

Mitch was great to work with. His attention to detail as well as his great communication on my vehicle’s status throughout the entire process was perfect. His attention to detail as well as his great communication on my vehicle’s status throughout the entire process was perfect. More