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Bill Jacobs MINI - Service Center

Naperville, IL

5.0
558 Reviews
Call Service Center (630) 717-6464

558 Reviews of Bill Jacobs MINI - Service Center

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June 18, 2023

Nick Huerter is awesome. He did such a great job. I really appreciate his personality. More

by Csyracuse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Jun 21, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

June 15, 2023

Steven Erazo was great to work with. Very satisfied with my experience at Bill Jacobs Mini. More

by Tom
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 19, 2023 -

Bill Jacobs MINI responded

Hi Tom, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2023

I took my car in to get serviced and had a great experience working with Steven Erazo. He was so nice and knowledgeable. More

by Joseph
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 19, 2023 -

Bill Jacobs MINI responded

Hi Joseph, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2023

Steven Erazo from Bill Jacobs Mini was wonderful. He was a delight to work with. More

by Linda
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 19, 2023 -

Bill Jacobs MINI responded

Hi Linda, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2023

I took my car for a regular service and worked with Steven Erazo. He took great care of my car. It was a pleasure to work with him. More

by Eric
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 19, 2023 -

Bill Jacobs MINI responded

Hi Eric, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2023

Satisfied with my experience at Bill Jacobs Mini working with Steven Erazo. He was very informative and so nice. More

by Denise
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 19, 2023 -

Bill Jacobs MINI responded

Hi Denise, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2023

Nick was outstanding! Great guy and very personable! I highly recommend him as he does his work with excellence. More

by Joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Jun 18, 2023 -

Bill Jacobs MINI responded

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 06, 2023

Thorough explanations, i was walked through every little detail that would be done to the car with no surprises! Super satisfied! More

by juansancheznmz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Shefveland
Report | Print
Jun 19, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

Aug 20, 2023 -

Bill Jacobs MINI responded

Hi Juansancheznmz, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

June 04, 2023

I took in my Mini Countryman for routine service, and as usual was treated with the utmost courtesy and respect by Mitch Shefveland and his service team. Mitch took the time to explain what needed to be don More

by bestboy58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Zaragoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Shefveland
Report | Print
Jun 18, 2023 -

Bill Jacobs MINI responded

Bestboy58, thank you for your kind review; we are happy to pass along your comments to the team here at MINI Service Center! We look forward to your next visit! Take care!

Aug 20, 2023 -

Bill Jacobs MINI responded

Bestboy58, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 02, 2023

Mitch at Naperville Mini Dealer is exceptional - attentive, knowledgeable, and genuinely caring. Top-notch service. 5/5. More

by Sahmad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Shefveland
Report | Print
Jun 18, 2023 -

Bill Jacobs MINI responded

Hi Sahmad, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. Please let us know if there is anything else we can do for you; we are more than happy to help!

Aug 20, 2023 -

Bill Jacobs MINI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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