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Bill Jacobs MINI - Service Center

Naperville, IL

5.0
551 Reviews
Call Service Center (630) 717-6464

551 Reviews of Bill Jacobs MINI - Service Center

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July 12, 2023

I’ve driven out of my way to get my car serviced at this specific location because of Mitch Shefveland (service advisor) He takes great care of me and lets me know what’s needed and what is recommended. More

by Kaprise Denmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Shefveland
Report | Print
Jul 16, 2023 -

Bill Jacobs MINI responded

Hi Kaprise, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 10, 2023

Had a great experience getting my car serviced with the help of Steven Erazo. He always kept me informed on status of my car. More

by Tom
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 11, 2023 -

Bill Jacobs MINI responded

Hi Tom, thank you so much for your positive comments about MINI Service Center! If you have any further questions, please give us a call. We're always happy to help!

July 10, 2023

Always enjoy working with Steven Erazo he's always a great help and I know I can count on him when getting my car serviced. More

by Rodney
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 11, 2023 -

Bill Jacobs MINI responded

Hi Rodney, thank you for your kind review; we are happy to pass along your comments to the team here at MINI Service Center! If you have any further questions, please give us a call. We're always happy to help!

July 10, 2023

Definitely recommend Bill Jacobs Mini. Went to get my car serviced and had the pleasure of working with Steven Erazo. He was great and very helpful. More

by Amanda
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 11, 2023 -

Bill Jacobs MINI responded

Hi Amanda, thank you so much for your positive comments about MINI Service Center! If you have any further questions, please give us a call. We're always happy to help!

June 25, 2023

Went in to get my car serviced and had the pleasure of working with Steven Erazo. Great dealership More

by Brian
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 26, 2023 -

Bill Jacobs MINI responded

Hi Brian, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 25, 2023

Steven Erazo was extremely helpful and he made my time getting my car serviced great. More

by Catherine
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 26, 2023 -

Bill Jacobs MINI responded

Hi Catherine, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Aug 21, 2023 -

Bill Jacobs MINI responded

Hi Catherine, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. If you have any further questions, please give us a call. We're always happy to help!

June 24, 2023

Such a great dealership. My service advisor Steven Erazo was very professional and helpful. Recommend him. More

by tom
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 26, 2023 -

Bill Jacobs MINI responded

Hello Tom, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 24, 2023

Enjoy coming to Bill Jacobs Mini, I always have a great experience. Steven Erazo was amazing. More

by valerie
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 26, 2023 -

Bill Jacobs MINI responded

Hello Valerie, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 24, 2023

Steven Erazo was amazing to work with and he kept me informed every step of the way. More

by Marie
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 26, 2023 -

Bill Jacobs MINI responded

Hello Marie, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 24, 2023

Nick Huerter was great when I brought my car in for my brake job. Highly recommend! GAVIN the technician is who you want to ask for. More

by Nhenry03
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Jun 26, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation and have an amazing day!

Aug 21, 2023 -

Bill Jacobs MINI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! If you have any further questions, please give us a call. We're always happy to help!

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