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Bill Jacobs MINI - Service Center

Naperville, IL

5.0
558 Reviews

558 Reviews of Bill Jacobs MINI - Service Center

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August 09, 2023

Great clean dealership. Service advisor Steven Erazo was super nice and so helpful. Love coming to this dealership. More

by John
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Aug 12, 2023 -

Bill Jacobs MINI responded

Hi John, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2023

The service I received 7/29/23 was impeccable. Nick Huerter is exceptional Service Advisor. More

by emanuel.murrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Aug 06, 2023 -

Bill Jacobs MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2023

Nick Huerter is the best. He fixed my mini up quickly and got me back on the road in no time. More

by Ryanschmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Aug 03, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 01, 2023

Nick Huerter really impressed me when I came in for my maintenance visit. 10/10 service. More

by Bengrossman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Aug 03, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 01, 2023

This dealership is the best. Nick huerter always treats me with the upmost respect every time. More

by Halltyra755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Aug 03, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2023

I know I can always have a good experience at Bill Jacobs Mini. Had a great service advisor Steven Erazo. More

by Conrad
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Aug 03, 2023 -

Bill Jacobs MINI responded

Hi Conrad, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 31, 2023

My service advisor Steven Erazo was great. He was so helpful and very professional. Great dealership. More

by Jessica
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Aug 03, 2023 -

Bill Jacobs MINI responded

Hi Jessica, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. If you have any further questions, please give us a call. We're always happy to help!

July 31, 2023

Great service at Bill Jacobs Mini. My service advisor Steven Erazo was great and informative More

by Miles
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Aug 03, 2023 -

Bill Jacobs MINI responded

Hi Miles, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2023

Great advisor. Great dealership. Steven Erazo helped me when I took my car in to get serviced - very helpful. More

by stephen
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Aug 03, 2023 -

Bill Jacobs MINI responded

Hi Stephen, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. If you have any further questions, please give us a call. We're always happy to help!

July 31, 2023

Mitch Shelvland, Jim, and Fernando are wonderful. They make it easy to get things done. Willing to accommodate whenever. I would use Bill Jacobs just because of them. Plus I love my mini More

by libbydeckard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jed Kuefler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Shelvlend
Aug 03, 2023 -

Bill Jacobs MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. If you have any further questions, please give us a call. We're always happy to help!

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