Back

Bill Jacobs MINI - Service Center

Naperville, IL

5.0
549 Reviews

549 Reviews of Bill Jacobs MINI - Service Center

Sort by
October 31, 2024

Steven Erazo is a great service advisor. He was very helpful and so polite. Didn't feel pressured in getting everything done at once. More

by nick
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Nov 14, 2024 -

Bill Jacobs MINI responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 14, 2024 -

Bill Jacobs MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2024

It's always nice getting my car serviced at Bill Jacobs Mini. Steven Erazo always goes above and beyond to make my experience great. More

by thomas
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Nov 14, 2024 -

Bill Jacobs MINI responded

Hi Thomas, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 14, 2024 -

Bill Jacobs MINI responded

Hi Thomas, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2024

Steven Erazo is an amazing service advisor. Bill Jacobs Mini is a great dealership - clean and great staff. More

by phillip
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Nov 14, 2024 -

Bill Jacobs MINI responded

Hello Phillip, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Nov 14, 2024 -

Bill Jacobs MINI responded

Hi Phillip, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 24, 2024

Bill Jacobs Mini is a great dealership to get your car serviced. Steven Erazo is a great service advisor. More

by omar
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Nov 14, 2024 -

Bill Jacobs MINI responded

Hi Omar, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Nov 14, 2024 -

Bill Jacobs MINI responded

Hello Omar, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 24, 2024

Great experience getting my car serviced. Steven Erazo helped me along the way and was so nice. More

by don
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Nov 14, 2024 -

Bill Jacobs MINI responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Nov 14, 2024 -

Bill Jacobs MINI responded

Hi Don, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 16, 2024

I definitely recommend Bill Jacobs Mini. The advisor Steven Erazo was extremely helpful ! So clean and amazing staff More

by haley
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Nov 14, 2024 -

Bill Jacobs MINI responded

Hi Haley, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

Nov 14, 2024 -

Bill Jacobs MINI responded

Hello Haley, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation and have an amazing day!

October 16, 2024

Steven Erazo is the best! He made my experience so seamless and I didnt feel pressured to do all services at once. More

by bruno
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Nov 14, 2024 -

Bill Jacobs MINI responded

Hi Bruno, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 16, 2024

I went to get my car serviced at Bill Jacobs Mini and had a great experience. My advisor Steven Erazo did a great job at keeping me informed throughout the whole time. More

by derek
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Nov 14, 2024 -

Bill Jacobs MINI responded

Hi Derek, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 14, 2024 -

Bill Jacobs MINI responded

Hi Derek, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 16, 2024

Bill Jacobs Mini is a great dealership always clean and great staff. Steven Erazo was so helpful More

by mark
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Nov 14, 2024 -

Bill Jacobs MINI responded

Hi Mark, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

October 16, 2024

Steven Erazo is such a great advisor. He is so polite and helpful. I recommend this dealership More

by brooks
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Nov 14, 2024 -

Bill Jacobs MINI responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

2
...