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Bill Jacobs MINI - Service Center

Naperville, IL

5.0
549 Reviews
Call Service Center (630) 717-6464

549 Reviews of Bill Jacobs MINI - Service Center

Sort by
September 18, 2023

Love coming to this dealership. Steven Erazo is so helpful and kept me informed the entire time More

by Ali
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Sep 19, 2023 -

Bill Jacobs MINI responded

Hi Ali, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. We are always more than happy to assist you if anything else comes up. Take care!

Sep 19, 2023 -

Bill Jacobs MINI responded

Hi Ali, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 18, 2023

Steven Erazo is the best advisor, don't feel taken advantage of at all and I know I can get good service. More

by John
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Sep 19, 2023 -

Bill Jacobs MINI responded

Hi John, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Sep 19, 2023 -

Bill Jacobs MINI responded

Hi John, thank you for your kind review; we are happy to pass along your comments to Steven here at MINI Service Center! We are always more than happy to assist you if anything else comes up. Take care!

September 18, 2023

Went to get my car serviced at Bill Jacobs Mini and had a great experience. Steven Erazo was very helpful. More

by Jung
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Sep 19, 2023 -

Bill Jacobs MINI responded

Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Sep 19, 2023 -

Bill Jacobs MINI responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 03, 2023

Mitchell was courteous and professional. Explained everything. Clean bathrooms. No workspace to work for waiting customers. More

by artigandhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Shefveland
Report | Print
Sep 06, 2023 -

Bill Jacobs MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2023

Mitchell Shefveland is very thorough and provides great customer service. Keep up the great work Mini Team! More

by jamesmsisco12002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Shefveland
Report | Print
Sep 04, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2023

I know I can count on having a great experience at Bill Jacobs Mini. The service advisor Steven Erazo was great and always kept me up to date on my car getting serviced. More

by Betty
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Sep 05, 2023 -

Bill Jacobs MINI responded

Hi Betty, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. We are always more than happy to assist you if anything else comes up. Take care!

Sep 06, 2023 -

Bill Jacobs MINI responded

Hi Betty, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! If you have any further questions, please give us a call. We're always happy to help!

August 29, 2023

We have been using Bill Jacob's Mini to service our Minis for a decade. They always do a good job taking care of the car and Mitch Shefveland always explains what services are recommended and the pricing up More

by mkverser12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
Report | Print
Sep 01, 2023 -

Bill Jacobs MINI responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

Sep 01, 2023 -

Bill Jacobs MINI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MINI Service Center! We look forward to your next visit! Take care!

August 24, 2023

Everyone was very polite and helpful. Servicing my MINI did not take long and I was promptly called when it was ready for pickup. I would like to give a shout out to Mitchell because he More

by Emma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elgan Erastus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Shefveland, Chris DiBenardo
Report | Print
Aug 30, 2023 -

Bill Jacobs MINI responded

Hi Emma, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 22, 2023

Great service by Steven Erazo. Great dealership. He was helpful and very polite. I know I can get great service at this dealership. More

by Betsy
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 25, 2023 -

Bill Jacobs MINI responded

Hi Betsy, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Aug 26, 2023 -

Bill Jacobs MINI responded

Hi Betsy, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2023

I went to get my car serviced and it was amazing experience. Great dealership. Great service advisor Steven Erazo. More

by Daniel
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 25, 2023 -

Bill Jacobs MINI responded

Hi Daniel, thank you so much for your positive comments about MINI Service Center! We are always more than happy to assist you if anything else comes up. Take care!

Aug 26, 2023 -

Bill Jacobs MINI responded

Hi Daniel, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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