Bill Jacobs MINI - Service Center

Bill Jacobs Mini has excellent customer service and Mitch in the service department is phenomenal! in the service department is phenomenal! More

Everything was fantastic! I would like to formally say, Thank you Mitch for doing a fantastic job understanding a complex problem and getting it fixed in the stated time. Furt I would like to formally say, Thank you Mitch for doing a fantastic job understanding a complex problem and getting it fixed in the stated time. Furthermore the service I received at the dealership yesterday was top notch. I will continue to bring my car into the dealer because of Mitch. More

I have had bad experiences at most auto dealerships. This has changed with my association with Bill Jacobs Mini. During my recent contact with Mitch Shefveland (service advisor) and Jim Jacoson (deliver This has changed with my association with Bill Jacobs Mini. During my recent contact with Mitch Shefveland (service advisor) and Jim Jacoson (delivery driver) they answered all my questions and patiently explained everything i needed to know. As a result of thes discussions i feel Bill Jacobs Mini has my interests in mind. More

Service staff, especially Mitch, was friendly and easy to work with. The service was done quickly, a loaner was available and the car looked great when it was done. Thank you, Mitch! work with. The service was done quickly, a loaner was available and the car looked great when it was done. Thank you, Mitch! More

Outstanding professional service. Mitchell Shefveland is a great service advisor. I'm considering a trade in for a 2024 Mini Countryman because working with Mitchell Shefveland on veh Mitchell Shefveland is a great service advisor. I'm considering a trade in for a 2024 Mini Countryman because working with Mitchell Shefveland on vehicle issues as they arise is comforting. Two Thumbs Up from Chicago! ⭐⭐⭐⭐⭐ More

I really love the experience I receive here at Bill Jacob’s Mini. I Love it. Jacob’s Mini. I Love it. More

Took my car here to get it serviced. They made the whole process nice and easy. The service advisor there Mitch helped a lot. They made the whole process nice and easy. The service advisor there Mitch helped a lot. More

Always feel like I’m in good hands here. Mitch Shefveland is my service guy. I enjoy working with him. Mitch Shefveland is my service guy. I enjoy working with him. More

Anytime my Mini needs service, I know I can count on Mitch at Bill Jacobs Mini to provide outstanding customer service. Mitch at Bill Jacobs Mini to provide outstanding customer service. More

Mitch from service department has been very helpful and he has a high level of customer care! he has a high level of customer care! More