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Bill Jacobs MINI - Service Center

Naperville, IL

5.0
549 Reviews
Call Service Center (630) 717-6464

549 Reviews of Bill Jacobs MINI - Service Center

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July 23, 2024

I enjoy coming to get my car serviced. My advisor Steven Erazo always does an amazing job More

by kendall
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi Kendall, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2024

I know I can always count on receiving excellent service at Bill Jacobs Mini, especially with the help from Steven Erazo More

by james
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi James, we're happy you found our staff to be helpful during your experience here at Bill Jacobs MINI. Feel free to reach out to us if you need anything. Have a wonderful day.

July 23, 2024

Steven Erazo was such a great advisor. Always kept me informed on my car needs and was so nice More

by jordan
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi Jordan, we're happy you found our staff to be supportive during your experience here at Bill Jacobs MINI. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2024

Great dealership. Great advisor Steven Erazo. Never a complaint coming here to get my car serviced. More

by jimmy
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hello Jimmy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2024

My advisor Steven Erazo was so amazing! He was so helpful and polite. Customer experience was top notch. More

by lucy
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 22, 2024 -

Bill Jacobs MINI responded

Hi Lucy, thank you for your kind review; we are happy to pass along your comments to the team here at MINI Service Center! We are always more than happy to assist you if anything else comes up. Take care!

July 22, 2024

Bill Jacobs Mini is such a great dealership - so clean and customer service is exceptional. My advisor Steven Erazo was great. More

by Catherine
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 22, 2024 -

Bill Jacobs MINI responded

Hi Catherine, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 22, 2024

Great staff at Bill Jacobs Mini ! Steven Erazo did such a great job at keeping me informed on my car needs More

by kylisha
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 22, 2024 -

Bill Jacobs MINI responded

Hi Kylisha, thank you for your kind review; we are happy to pass along your comments to the team here at MINI Service Center! We are always more than happy to assist you if anything else comes up. Take care!

July 22, 2024

Steven Erazo was amazing! He was so nice ! Enjoyed my visit getting my car serviced. More

by charlie
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 22, 2024 -

Bill Jacobs MINI responded

Hi Charlie, thank you for your kind review; we are happy to pass along your comments to the team here at MINI Service Center! We are always more than happy to assist you if anything else comes up. Take care!

July 22, 2024

I always enjoy coming to get my car serviced at Bill Jacobs Mini. My advisor Steven Erazo is always great More

by flavia
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 22, 2024 -

Bill Jacobs MINI responded

Hi Flavia, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 18, 2024

Mitch Shefveland is a top notch service Manager at Bill Jacobs Mini. I’m from out of town and got a flat tire from a pot hole. Even though the service department was back logged with customers, Mitch made More

by abeck63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
Report | Print
Jul 18, 2024 -

Bill Jacobs MINI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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