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Bill Jacobs MINI

Naperville, IL

Overview
Employees
Reviews
5.0
662 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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2491 Aurora Ave

Naperville, IL

60540

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Showing 662 reviews

August 21, 2024

Steven Erazo always makes my car getting serviced such an easy experience. Great service team More

by jordan
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 24, 2024 -

Bill Jacobs MINI responded

Hello Jordan, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 21, 2024

I never feel pressured in getting everything my car needs at once. Steven Erazo always makes the process seamless. More

by olivia
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 24, 2024 -

Bill Jacobs MINI responded

Hello Olivia, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. We are always more than happy to assist you if anything else comes up. Take care!

August 21, 2024

Bill Jacobs Mini is a great dealership. My service advisor Steven Erazo was great and so polite and helpful More

by layla
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 24, 2024 -

Bill Jacobs MINI responded

Hello Layla, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. We are always more than happy to assist you if anything else comes up. Take care!

August 21, 2024

I know I will always receive great service from my advisor Steven Erazo. This is a great and clean dealership More

by spencer
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 24, 2024 -

Bill Jacobs MINI responded

Hello Spencer, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. We are always more than happy to assist you if anything else comes up. Take care!

August 21, 2024

I went to get my car serviced and was helped by Steven Erazo. Great experience More

by asher
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 24, 2024 -

Bill Jacobs MINI responded

Hello Asher, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. We are always more than happy to assist you if anything else comes up. Take care!

August 16, 2024

Great service team. My service advisor was Mitchell Shefveland. He clearly explained the service options. I trusted his recommendations, and he made sure I was in and ou More

by geoffdsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Shefvelend
Report | Print
Aug 18, 2024 -

Bill Jacobs MINI responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Aug 18, 2024 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 31, 2024

The service is always outstanding! I know our mini is in great hands every time! More

by sevenpoints
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mitch
Report | Print
Aug 02, 2024 -

Bill Jacobs MINI responded

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bill Jacobs MINI!

July 31, 2024

I have been taking my car here for years for service! I always ask to work with Mitch! He makes the experience so easy! More

by DocEmrich03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Sheveland
Report | Print
Aug 02, 2024 -

Bill Jacobs MINI responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 25, 2024

Clean dealership ! Amazing advisor Steven Erazo. He helped me throughout the whole process of getting my car serviced More

by jianni
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

July 25, 2024

I actually don't mind going to get my car serviced. My advisor Steven Erazo is great More

by derek
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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