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Bill Jacobs MINI

Naperville, IL

Overview
Employees
Reviews
5.0
648 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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2491 Aurora Ave

Naperville, IL

60540

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Showing 648 reviews

July 25, 2024

Mitch Shefveland of Bill Jacobs Mini Naperville, IL is always helpful and kind. He throughly explains services needed and I trust his recommendations. Mitch always goes the extra mile for hos customers. T More

by Smittee81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
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Jul 26, 2024 -

Bill Jacobs MINI responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 24, 2024

From the moment I went into get my car serviced I was provided with great service. My advisor Steven Erazo was amazing. More

by albi
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 24, 2024 -

Bill Jacobs MINI responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 24, 2024

Bill Jacobs Mini is an amazing dealership. Steven Erazo never makes me feel pressured in getting all the services done at once - he's great! More

by bryan
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 24, 2024 -

Bill Jacobs MINI responded

Hi Bryan, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2024

I know I can always count on having a great experience at Bill Jacobs Mini. My advisor was Steven Erazo and he was great More

by joseph
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 24, 2024 -

Bill Jacobs MINI responded

Hi Joseph, thanks for your praise and kind comments about our team. We hope you have a great day!

July 24, 2024

Nice dealership always clean and service is exceptional. My advisor Steven Erazo kept me up to date on my service More

by michael
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 24, 2024 -

Bill Jacobs MINI responded

Hi Michael, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 24, 2024

Went in to get my car serviced and I didnt have an appointment and had a great experience with the help of Steven Erazo More

by sam
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 24, 2024 -

Bill Jacobs MINI responded

Hi Sam, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 23, 2024

Steven Erazo is a great service advisor. Even though it was busy he still provided excellent service. More

by michael
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi Michael, we're happy you found our staff to be supportive during your experience here at Bill Jacobs MINI. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2024

I enjoy coming to get my car serviced. My advisor Steven Erazo always does an amazing job More

by kendall
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi Kendall, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2024

Great dealership. Great advisor Steven Erazo. Never a complaint coming here to get my car serviced. More

by jimmy
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hello Jimmy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2024

I know I can always count on receiving excellent service at Bill Jacobs Mini, especially with the help from Steven Erazo More

by james
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi James, we're happy you found our staff to be helpful during your experience here at Bill Jacobs MINI. Feel free to reach out to us if you need anything. Have a wonderful day.

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