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Bill Jacobs MINI

Naperville, IL

Overview
Employees
Reviews
5.0
648 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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2491 Aurora Ave

Naperville, IL

60540

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Showing 648 reviews

August 21, 2024

I went to get my car serviced and was helped by Steven Erazo. Great experience More

by asher
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 24, 2024 -

Bill Jacobs MINI responded

Hello Asher, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. We are always more than happy to assist you if anything else comes up. Take care!

August 16, 2024

Great service team. My service advisor was Mitchell Shefveland. He clearly explained the service options. I trusted his recommendations, and he made sure I was in and ou More

by geoffdsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Shefvelend
Report | Print
Aug 18, 2024 -

Bill Jacobs MINI responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Aug 18, 2024 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 31, 2024

The service is always outstanding! I know our mini is in great hands every time! More

by sevenpoints
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mitch
Report | Print
Aug 02, 2024 -

Bill Jacobs MINI responded

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bill Jacobs MINI!

July 31, 2024

I have been taking my car here for years for service! I always ask to work with Mitch! He makes the experience so easy! More

by DocEmrich03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Sheveland
Report | Print
Aug 02, 2024 -

Bill Jacobs MINI responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 25, 2024

Clean dealership ! Amazing advisor Steven Erazo. He helped me throughout the whole process of getting my car serviced More

by jianni
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

July 25, 2024

I actually don't mind going to get my car serviced. My advisor Steven Erazo is great More

by derek
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

July 25, 2024

My service advisor Steven Erazo is wonderful. He always keeps me up do date on what my car is getting done More

by marcus
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

July 25, 2024

Went into Bill Jacobs Mini and had the pleasure to work with Steven Erazo. He was fantastic More

by david
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi David, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

July 25, 2024

I know I can always count on my advisor Steven Erazo to keep it real with me on what my car truly needs to get done More

by shane
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Jul 26, 2024 -

Bill Jacobs MINI responded

Hi James, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 25, 2024

Steven Erazo is a great advisor he is so polite and was extremely helpful when I went in to get my car serviced More

by nablea
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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