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Bill Jacobs MINI

Naperville, IL

Overview
Employees
Reviews
5.0
655 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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2491 Aurora Ave

Naperville, IL

60540

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Showing 655 reviews

August 24, 2024

My service rep Steven Erazo is always courteous, knowledgeable, and fast. His recommendations are thoughtful and well received. More

by mallory
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 25, 2024 -

Bill Jacobs MINI responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 24, 2024

Steven Erazo was awesome, very knowledgeable, straight forward and honest. I know I can always count on him on my car needs More

by rachel
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 25, 2024 -

Bill Jacobs MINI responded

Hello Rachel, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 24, 2024

Bill Jacobs MINI is a great dealership who continues to give great customer service and the service department have been great keep me informed about my MINI Cooper. Mitch in my the service department is More

by cmbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
Report | Print
Aug 31, 2024 -

Bill Jacobs MINI responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Aug 31, 2024 -

Bill Jacobs MINI responded

Hi, thank you for taking the time to leave a review for us at MINI Service Center. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

August 23, 2024

I had the pleasure of working with Steven Erazo. He's such a nice guy and helped me the whole way through my car getting serviced More

by emily
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 24, 2024 -

Bill Jacobs MINI responded

Hello Emily, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2024

I went to get my car looked at and had the pleasure of working with Steven Erazo. Great experience More

by kaitlyn
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 24, 2024 -

Bill Jacobs MINI responded

Hello Kaitlyn, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2024

Steven Erazo was very friendly and helpful in explaining what service my car needed. I was able able to get a loan car. More

by brian
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 24, 2024 -

Bill Jacobs MINI responded

Hello Brian, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2024

Steven Erazo was great, he always goes above and beyond to make sure i am happy with my experience More

by arya
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 24, 2024 -

Bill Jacobs MINI responded

Hello Arya, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2024

Had to go in to get my car serviced and Steven Erazo walked me through what my car was getting done. Recommend this dealership More

by valerie
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 24, 2024 -

Bill Jacobs MINI responded

Hello Valerie, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 22, 2024

Had a great experience taking my car into get serviced. I had the pleasure in working with Steven Erazo - he was amazing. More

by ashley
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 24, 2024 -

Bill Jacobs MINI responded

Hello Ashley, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Aug 24, 2024 -

Bill Jacobs MINI responded

Ashley, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 22, 2024

I got help from service advisor Steven Erazo. So polite and extremely helpful. I know I can always count on him for great service More

by bre
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 24, 2024 -

Bill Jacobs MINI responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Aug 24, 2024 -

Bill Jacobs MINI responded

Hi Bre, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

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