Bill Jacobs MINI

Always greeted so warmly and detailed offering g of services. Had a few questions and requests for my annual maintenance, and Mitch Shefveland who has helped me a few times now, is always great to wor services. Had a few questions and requests for my annual maintenance, and Mitch Shefveland who has helped me a few times now, is always great to work with. Waiting area with Starbucks coffee also a plus. Thanks Mitch and Bill Jacobs!! More

Been to Bill Jacobs Mini for various reasons and I definitely feel welcome and would recommend the dealership to others. For my most recent visit, a maintenance visit, Mitch S provided a great walk definitely feel welcome and would recommend the dealership to others. For my most recent visit, a maintenance visit, Mitch S provided a great walk-through on what was to be done and other services to consider, with no pressure whatsoever. Very positive, comfortable and accommodating. Kudos to Mitch S for a great experience. Definitely a positive! More

Best Mini service in the Chicagoland area Mitch S. is the best Service advisor at Bill Jacobs. I have owned Mini’s since 2011 and always get may car serviced at Bill Jacobs. It is a team ef Mitch S. is the best Service advisor at Bill Jacobs. I have owned Mini’s since 2011 and always get may car serviced at Bill Jacobs. It is a team effort in customer service with Mitch being the point of contact. He is knowledgeable and helpful. I appreciate everything Mitch does for me and I will be a repeat customer. More

I started going to Bill Jacobs Mini when Mini of Chicago closed. I was hesitant about the drive , but it has been worth it. I have a 2012 Clubman that I love and want to keep forever. As such, I make sure closed. I was hesitant about the drive , but it has been worth it. I have a 2012 Clubman that I love and want to keep forever. As such, I make sure to follow all maintenance schedules. I met Mitch , the service adviser and it has been smooth sailing ever since. He guides me and recommends and prioritizes what my car needs. Great service and my car will run forever. We were so pleased with the service that we decided to purchase a Countryman and lease a second one. We are a Mini family grateful for the friendly and knowledgeable advise from Mitch and everyone at the dealership. More

Excellent Service Shout out to Service Advisor Mitch for the great service during my annual appointment! Taking my car to Bill Jacobs Mini is actually a pleasure becaus Shout out to Service Advisor Mitch for the great service during my annual appointment! Taking my car to Bill Jacobs Mini is actually a pleasure because of the customer focus displayed by Mitch and his team. Definitely a thumbs up experience!!!! Keep up the great work. More

Great service by Bill Jacobs Service representative, Mitch Shefveland, who follow up with details, cost, and convince to service my 2012 Mini convertible to get my new tires and oil changed. Mitch Shefveland, who follow up with details, cost, and convince to service my 2012 Mini convertible to get my new tires and oil changed. More

Mitch is an outstanding service advisor. He is friendly, knowledgeable and very customer focus. I know my car will be well taken care of as long as Mitch has my car. I appreciate everything he has done to m knowledgeable and very customer focus. I know my car will be well taken care of as long as Mitch has my car. I appreciate everything he has done to make my experience outstanding. More

Wonderful Experience I bought a previous owned vehicle from Bill Jacobs Mini. The salesman, Luca, was very helpful and knowledgeable. He made it a person experience from I bought a previous owned vehicle from Bill Jacobs Mini. The salesman, Luca, was very helpful and knowledgeable. He made it a person experience from the moment I sent an email requesting information till I left with the car the following weekend. I wanted to thank Luca for not pressuring me into something I didn't want or could afford. Matt, the finance manager help give me peace of mind by making the warranty affordable. I would recommend this dealership to anyone. More

Great Dealer Experience I wanted to thank everyone involved at Bill Jacobs BWM and MINI for our latest car experience. After a great lease of a 2016 BMW X1, we decided to mov I wanted to thank everyone involved at Bill Jacobs BWM and MINI for our latest car experience. After a great lease of a 2016 BMW X1, we decided to move to the MINI Countryman. Given our superb relationship with Bill Jacobs Dealership, this made our decision very easy. They made the transition very easy for us with the great people that work there. More

Great place for mini’s Great mini dealership. Our service guy Dean is the best. He is super friendly and very helpful and knowledgeable. A top notch place to buy and repair Great mini dealership. Our service guy Dean is the best. He is super friendly and very helpful and knowledgeable. A top notch place to buy and repair your car. More