Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Bill Jacobs MINI

Naperville, IL

Overview
Employees
Reviews
5.0
648 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
Contact Dealership
View Awards

2491 Aurora Ave

Naperville, IL

60540

Directions

By Type

Showing 648 reviews

August 24, 2024

The service advisor, Steven Erazo, that assisted me during my visit was amazing. He truly provided great customer service. More

by michael
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 25, 2024 -

Bill Jacobs MINI responded

Hello Michael, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 24, 2024

It was a great experience. Service was fast and the advisor Steven Erazo was really nice and helpful More

by rosie
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 25, 2024 -

Bill Jacobs MINI responded

Hello Rosie, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 24, 2024

Awesome service. My advisor Steven Erazo had me in and out and service prices didnt seem too crazy More

by jake
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 25, 2024 -

Bill Jacobs MINI responded

Hello Jake, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 24, 2024

My service rep Steven Erazo is always courteous, knowledgeable, and fast. His recommendations are thoughtful and well received. More

by mallory
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 25, 2024 -

Bill Jacobs MINI responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 24, 2024

Steven Erazo was awesome, very knowledgeable, straight forward and honest. I know I can always count on him on my car needs More

by rachel
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 25, 2024 -

Bill Jacobs MINI responded

Hello Rachel, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 24, 2024

Bill Jacobs MINI is a great dealership who continues to give great customer service and the service department have been great keep me informed about my MINI Cooper. Mitch in my the service department is More

by cmbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
Report | Print
Aug 31, 2024 -

Bill Jacobs MINI responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Aug 31, 2024 -

Bill Jacobs MINI responded

Hi, thank you for taking the time to leave a review for us at MINI Service Center. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

August 23, 2024

I had the pleasure of working with Steven Erazo. He's such a nice guy and helped me the whole way through my car getting serviced More

by emily
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 24, 2024 -

Bill Jacobs MINI responded

Hello Emily, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2024

I went to get my car looked at and had the pleasure of working with Steven Erazo. Great experience More

by kaitlyn
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 24, 2024 -

Bill Jacobs MINI responded

Hello Kaitlyn, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2024

Steven Erazo was very friendly and helpful in explaining what service my car needed. I was able able to get a loan car. More

by brian
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 24, 2024 -

Bill Jacobs MINI responded

Hello Brian, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2024

Steven Erazo was great, he always goes above and beyond to make sure i am happy with my experience More

by arya
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 24, 2024 -

Bill Jacobs MINI responded

Hello Arya, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

1
...
5
6
7
...
65