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Bill Jacobs MINI

Naperville, IL

5.0
652 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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2491 Aurora Ave

Naperville, IL

60540

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Showing 652 reviews

September 30, 2020

Always a pleasure at Bill Jacobs Mini. Mitch is a fantastic help and the services are affordable. Makes me happy to own a mini cooper! More

by choicetie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
September 30, 2020

I have been taking my Minis to this dealership for many years and they always take such good care of me and my car! Mitch, Mike and Aldo always work with my schedule and try and get my car back on the roa More

by DocEmrich03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch, mike, aldo
September 30, 2020

I just purchased 2 new hardtop Minis from this dealership! I made my purchase from Marina! She was the best! We talk about what I was looking for then i was able to test drive multiple options w More

by DocEmrich03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marina
September 25, 2020

I have been coming to Bill Jacobs Mini for more than 15 years. Both sales and service. I trust the service department. Mitch Shefveland has been my service advisor for nearly 5 years, and I appreciate his More

by dkc320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
September 03, 2020

Bill Jacobs is a super business. They have serviced my car several times and provide top notch service, driving over 100 miles to pick up my car and provide me a loaner. Mitch Shefveland is the contact pe More

by crowell901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
August 30, 2020

Came in for services I thought I needed. Mike went over my vehicle and explained to me that i was too early for any services. He looks out for your best interests! More

by Laurencollege15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
August 29, 2020

Billjacobs Mini always treats me very well. Mike in service is very informative, I can always count on him to be honest about my car, good or bad news. More

by Jtoler917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
August 26, 2020

Bill Jacob's staff always extends great customer service. Thank you Mitch, from the service department, for always going the extra mile to make people feel comfortable with all of their service decisions at More

by Bridgette M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch S.
August 22, 2020

This dealership and especially this employee, Aldo Huerta, really care about their customers. They went above and beyond to help me and I appreciate it More

by carriehenkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Huerta
August 20, 2020

Bill Jacobs BMW/MINI has got to be the best dealership around town. I have had more than a few cars and I've never had the service that I get there! Mitch Shefveland is AMAZING! The level of personalized More

by Cynthiamickles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
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