Bill Jacobs MINI
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I have been taking my Minis to this dealership for many years and they always take such good care of me and my car! Mitch, Mike and Aldo always work with my schedule and try and get my car back on the roa years and they always take such good care of me and my car! Mitch, Mike and Aldo always work with my schedule and try and get my car back on the road as soon as possible. I would recommend this mini dealer to anyone! More
I just purchased 2 new hardtop Minis from this dealership! I made my purchase from Marina! She was the best! We talk about what I was looking for then i was able to test drive multiple options w dealership! I made my purchase from Marina! She was the best! We talk about what I was looking for then i was able to test drive multiple options with minimal pressure for same day sales! I would recommned buying from her 100%! More
I have been coming to Bill Jacobs Mini for more than 15 years. Both sales and service. I trust the service department. Mitch Shefveland has been my service advisor for nearly 5 years, and I appreciate his years. Both sales and service. I trust the service department. Mitch Shefveland has been my service advisor for nearly 5 years, and I appreciate his honesty and knowledge. He is truly a warm and kind person as well. Even though it is an hour away, I will continue to bring my car to them. More
Bill Jacobs is a super business. They have serviced my car several times and provide top notch service, driving over 100 miles to pick up my car and provide me a loaner. Mitch Shefveland is the contact pe car several times and provide top notch service, driving over 100 miles to pick up my car and provide me a loaner. Mitch Shefveland is the contact person I have dealt with and he provides great updating and honest communication about the needs and condition of my car. This is a wonderful company that treats customers with honesty and respect. More
Came in for services I thought I needed. Mike went over my vehicle and explained to me that i was too early for any services. He looks out for your best interests! my vehicle and explained to me that i was too early for any services. He looks out for your best interests! More
Billjacobs Mini always treats me very well. Mike in service is very informative, I can always count on him to be honest about my car, good or bad news. service is very informative, I can always count on him to be honest about my car, good or bad news. More
Bill Jacob's staff always extends great customer service. Thank you Mitch, from the service department, for always going the extra mile to make people feel comfortable with all of their service decisions at Thank you Mitch, from the service department, for always going the extra mile to make people feel comfortable with all of their service decisions at your facility, you are awsome! More
This dealership and especially this employee, Aldo Huerta, really care about their customers. They went above and beyond to help me and I appreciate it Huerta, really care about their customers. They went above and beyond to help me and I appreciate it More
Bill Jacobs BMW/MINI has got to be the best dealership around town. I have had more than a few cars and I've never had the service that I get there! Mitch Shefveland is AMAZING! The level of personalized around town. I have had more than a few cars and I've never had the service that I get there! Mitch Shefveland is AMAZING! The level of personalized service that he gives is hands down awesome! Nobody wants to take their car in for the dreaded service but I don't mind because I trust him with my car and to do the right thing when he recommends something that my car needs. Thanks Mitch...you and people like you make this dealership a great place to buy and service your car! Cynthia Mickles-Evans More