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Bill Jacobs MINI

Naperville, IL

Overview
Employees
Reviews
5.0
648 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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2491 Aurora Ave

Naperville, IL

60540

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Showing 648 reviews

July 03, 2021

Mitch Shefveland in service has always taken the best care of my Mini’s. He’s right on top of what needs to be done. I enjoy working with him. More

by kskundert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland, Rachel Luginsky
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June 30, 2021

Mitchell Shefveland is great advisor to work with, he explain everything you need to know. I highly recommend this place if you want to get quality services More

by Yi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Shefveland
Report | Print
Jul 04, 2021 -

Bill Jacobs MINI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 17, 2021

Bill Jacobs MINI sales and service are a pleasure to work with. They truly make owning a Mini and even more special experience. Big thank you to Mitch for seamless and friendly service appointments! More

by Astarz41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
Report | Print
Jun 20, 2021 -

Bill Jacobs MINI responded

Hi, We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

June 14, 2021

I am a first time MINI driver, Mitch was so great explaining exactly what to expect while I was there and even showed me how the service department does their inspections More

by Fduran1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Shefveland
Report | Print
Jun 17, 2021 -

Bill Jacobs MINI responded

Hi, we're happy you found Mitch to be so supportive during your experience here at Bill Jacobs MINI. We are always more than happy to assist you if anything else comes up. Take care!

June 14, 2021

Bill Jacobs Mini has been great 👍🏻 with all of my wants and needs with my Mini Cooper. Mitch had always been kind and courteous when I bring my car in for service. Highly recommend Bill Jacobs Mini if you More

by rv63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Report | Print
Jun 17, 2021 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

June 11, 2021

Mitch and the crew are extremely helpful and go the extra mile in helping their customers. He is why I always bring my car back for service here More

by jedikngt6294
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Report | Print
Jun 14, 2021 -

Bill Jacobs MINI responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! Feel free to reach out to us if you need anything. Have a wonderful day.

June 04, 2021

I had a lot of repairs to be done. Mike W was fantastic. He was honest and the repairs were done on time. I couldn't be happier. Thanks Mike! More

by Jmcbain59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Witkowski
Report | Print
Jun 05, 2021 -

Bill Jacobs MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 01, 2021

Mike at mini was great. He serviced my car from start to finish, it was a very quick and pain free process. I can't recommend this dealership enough More

by MariaurcidMurcid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Jun 05, 2021 -

Bill Jacobs MINI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

June 01, 2021

This is my go to mini dealer. I’ve always had fast service. When you need anything MINI go see Mike in service he knows his cars. More

by Sergionoyol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Jun 05, 2021 -

Bill Jacobs MINI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! Thanks for the recommendation, and have an amazing day!

May 29, 2021

Go see mike in mini. He is a great advisor and knows his cars. I came in and had fast service. I even got a loaner More

by Joelpchristenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
May 30, 2021 -

Bill Jacobs MINI responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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