Bill Jacobs MINI

Mitchell Shefveland helped us a lot when we first time came to the dealership. He gave us really good suggestions and explained what each service will do in detail. came to the dealership. He gave us really good suggestions and explained what each service will do in detail. More

Mike was super helpful and went out of his way to make sure the process was smooth, even though the nature of getting new brakes is quite stressful. Thank you! sure the process was smooth, even though the nature of getting new brakes is quite stressful. Thank you! More

All the workers were extremely helpful. I never had bad experiences with the dealership. Mitchell was especially helpful. He was able to answer my questions quickly and get my car checked at a timely manne experiences with the dealership. Mitchell was especially helpful. He was able to answer my questions quickly and get my car checked at a timely manner. Workers at the dealerships were very friendly as well. Highly recommend this dealership. More

Mitch consistently goes above and beyond to help and make sure all of my needs are met. When I got a flat tire while out of state - he spent hours on the phone trying to find me a tire. Excellent customer se sure all of my needs are met. When I got a flat tire while out of state - he spent hours on the phone trying to find me a tire. Excellent customer service here at Bill Jacob’s Mini More

Mitch took good care of my MINI . Awesome job to the service team! ! The best service team! ! The best More

Thanks Mike W for the help and friendly service! I appreciate your assistance and counsel. appreciate your assistance and counsel. More

We are always pleased with The service that we receive at Bill Jacob Mini. Mitch Shefveland (ServiceAdvisor) is always helpful in explaining what service is needed. He also takes the time to explain why it Bill Jacob Mini. Mitch Shefveland (ServiceAdvisor) is always helpful in explaining what service is needed. He also takes the time to explain why it is needed. He even has someone take us to a restaurant while we wait. More

The team at Bill Jacobs takes great care of my Countryman. My technician, Mitch Shefveland, whom I’ve worked with for over 7 years, is far and away the best technician in the business. His techni Countryman. My technician, Mitch Shefveland, whom I’ve worked with for over 7 years, is far and away the best technician in the business. His technical knowledge is exceptional and he makes every visit a pleasure. I’ve never experienced the level of care from any dealer like I receive from Mitch and his team. More

Mike in service is great. He is always willing to help and makes sure I am in and out in no time. I will be back and makes sure I am in and out in no time. I will be back More

I have been going to this dealership since 2008, and have been working with Mitch Shefveland every time I have taken my cars in for service. I always ask for Mitch. He is always helpful, he answers my quest been working with Mitch Shefveland every time I have taken my cars in for service. I always ask for Mitch. He is always helpful, he answers my questions and he's always friendly and courteous. It is because of Mitch, that my last three cars have been Mini Coopers. More