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Bill Jacobs MINI
Naperville, IL
648 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 648 reviews
December 09, 2021
Mitch and the team are always professional and have the utmost respect for each customer that comes in to take care of their Mini Cooper. I truly appreciate the service they give me💞💞💞 utmost respect for each customer that comes in to take care of their Mini Cooper. I truly appreciate the service they give me💞💞💞 More
by Yvette
Employees Worked With
Mitchell Shefveland
November 26, 2021
Working with Mitch shefveland is always a good experience. Knowledgeable and easy to schedule. Takes time to explain service. No over sell experience. Knowledgeable and easy to schedule. Takes time to explain service. No over sell More
by ironman51979
Employees Worked With
Mitch shefveland
November 20, 2021
Working w/Mitch through the years, he's always been helpful and thorough. I'd imagine others have also had positive experiences working w/him. helpful and thorough. I'd imagine others have also had positive experiences working w/him. More
by aboop
Employees Worked With
Mitch Shefveland
November 12, 2021
Delightful experience with both clear and accurate description of what service I needed and regular updates from our service advisor, Mitch so we always knew exactly what was going on. description of what service I needed and regular updates from our service advisor, Mitch so we always knew exactly what was going on. More
by cstreit911
Employees Worked With
Mitch Shefveland
October 15, 2021
On arrival I was greeted immediately by Service Advisor Mitchell Shefveland. My vehicle was taken into the service area quickly. The waiting area was clean and beverages were available. Mitchell Shefveland. My vehicle was taken into the service area quickly. The waiting area was clean and beverages were available. More
by Crmarema
Employees Worked With
Mitchell Shefveland
