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Bill Jacobs MINI
Naperville, IL
669 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 670 reviews
April 07, 2022
Excellent, thoughtful, worthwhile. I've never gone here before and they did all they could to help me out. I love my Mini Cooper and these guys are on their A-game to help fix it. I br I've never gone here before and they did all they could to help me out. I love my Mini Cooper and these guys are on their A-game to help fix it. I brought it to 3 mechanics before and none could figure out what the problem was or simply threw their hands up because they didn't know Mini Coopers. Bill Jacobs MINI is stupendous at their job. I love the people that work here and will be back with any and all Mini inquiries, fixes, and upgrades. More
by jronny431
Employees Worked With
Aldo Huerta
April 06, 2022
Convenient, friendly, efficient service on my MINI . From the time I arrive and meet with my advisor, Aldo Huerta at which point I know I'll be well taken care of. Thank you Aldo. From the time I arrive and meet with my advisor, Aldo Huerta at which point I know I'll be well taken care of. Thank you Aldo. More
by Mr. Klinn
Employees Worked With
Aldo Huerta
April 05, 2022
Super service, and exceptional attention from service manager Nick Huerter! He goes above thenorm to make sure you understand what is happening with your car. Thanks to Nick you really feel like a valued manager Nick Huerter! He goes above thenorm to make sure you understand what is happening with your car. Thanks to Nick you really feel like a valued member of the MINI family. Thanks to everyone, and espeacially Nick. More
by brooks67032@comcast.net
Employees Worked With
Nick Huerter et al
April 04, 2022
Nick did great work on my car and was very respectful. Definitely will be going back to him again because of his hard work and kindness. Great customer service. Definitely will be going back to him again because of his hard work and kindness. Great customer service. More
by knight-wharves-0s
Employees Worked With
Nick Huerter
April 01, 2022
Great costumer service, Aldo took the time to explain the process in detail when I brought my car for service. I have been to other dealerships and this is by far best at customer support!! Great work Al the process in detail when I brought my car for service. I have been to other dealerships and this is by far best at customer support!! Great work Aldo!! More
by Pablo
Employees Worked With
Aldo Huerta
March 24, 2022
I receive exceptional service every time I visit Bill Jacobs MINI! I have purchased four cars from them! Their service department is outstanding! Jacobs MINI! I have purchased four cars from them! Their service department is outstanding! More
by Brendalthomas
Employees Worked With
Nick
