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Bill Jacobs MINI

Naperville, IL

Overview
Employees
Reviews
5.0
653 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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2491 Aurora Ave

Naperville, IL

60540

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Showing 653 reviews

March 31, 2022

Nick Huerter did a great job in serving my car. I would highly recommend this place. More

by lauren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Apr 06, 2022 -

Bill Jacobs MINI responded

Hi Lauren, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

March 26, 2022

Nick did an amazing job with servicing my vehicle. I love my mini and will be back for more service. More

by Gavinblaesner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Mar 29, 2022 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs MINI

March 24, 2022

I receive exceptional service every time I visit Bill Jacobs MINI! I have purchased four cars from them! Their service department is outstanding! More

by Brendalthomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Mar 25, 2022 -

Bill Jacobs MINI responded

Hello, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 24, 2022

Excellent service. Very through. Mitch my service rep explained all the details and offered options I did not know about. Went out of the way to help. More

by davestu10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Report | Print
Mar 26, 2022 -

Bill Jacobs MINI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2022

Customer service is always amazing! Mitch in service, Rachel and Chris in sales always make my experience top notch. More

by Scoob42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Schefveland
Report | Print
Mar 23, 2022 -

Bill Jacobs MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2022

i have always been satisfied with the service of Aldo. Thanks to the guy who drove me to the store. I forgot to get his name More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo
Report | Print
Mar 22, 2022 -

Bill Jacobs MINI responded

Hi Jen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs MINI. If you have any further questions, please give us a call. We're always happy to help!

March 19, 2022

The my are incredibly efficient and friendly. Aldo was super helpful and my oil change was painless! More

by Brittany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Huerta
Report | Print
Apr 28, 2022 -

Bill Jacobs MINI responded

Hi Brittany, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

March 19, 2022

Bill Jacob’s MINI is always professional and thorough in their inspection. I feel like they give me the best advice to car for my MINI long term. More

by mpaullo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Mar 22, 2022 -

Bill Jacobs MINI responded

Hi Mpaullo, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2022

I had my car towed up to Naperville from Peoria to Bill Jacobs Mini. I needed the turbo replaced and they were amazing. They inspected every turbo before installing it to make sure it would work properly. More

by CorsairAriat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
Report | Print
Mar 20, 2022 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 16, 2022

Mitch is a fantastic service rep. Always a pleasure to work with, and ensures that I am always happy with the service I receive. More

by k.heuberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Report | Print
Mar 18, 2022 -

Bill Jacobs MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. Thank you, and have a fantastic day!

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