Back

Bill Jacobs MINI

Naperville, IL

5.0
653 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
Contact Dealership

2491 Aurora Ave

Naperville, IL

60540

Directions

By Type

Showing 653 reviews

April 08, 2022

If oil changes were this enjoyable everywhere, people would take much better care of their vehicles! Big thank you to my Service Advisor Nick H for being so awesome!! More

by AHunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huerter & Joe
Apr 11, 2022 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by.

April 08, 2022

Mitch Shevveland was very friendly and knowledgeable. He was great to work with. I would definitely come back here again. More

by soty961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Shevaland
Apr 11, 2022 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 08, 2022

I bought my first mini at Bill Jacobs over 10 years ago now and they have been nothing but kind and helpful throughout those 10 years. Mitch is my service guy at Mini! He is patient and genuine. He takes More

by julia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Apr 11, 2022 -

Bill Jacobs MINI responded

Hi Julia, thank you for your kind review; we are happy to pass along your comments to Mitch here at Bill Jacobs MINI! We look forward to your next visit! Take care!

April 07, 2022

Excellent, thoughtful, worthwhile. I've never gone here before and they did all they could to help me out. I love my Mini Cooper and these guys are on their A-game to help fix it. I br More

by jronny431
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Huerta
Apr 09, 2022 -

Bill Jacobs MINI responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Bill Jacobs MINI

April 06, 2022

Convenient, friendly, efficient service on my MINI . From the time I arrive and meet with my advisor, Aldo Huerta at which point I know I'll be well taken care of. Thank you Aldo. More

by Mr. Klinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Huerta
Apr 08, 2022 -

Bill Jacobs MINI responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs MINI. We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2022

Had a nail in my tire and I took it in and Mitch got my car in and out in minutes! Super quick and easy, love this place More

by Jkuefler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Apr 07, 2022 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 05, 2022

Super service, and exceptional attention from service manager Nick Huerter! He goes above thenorm to make sure you understand what is happening with your car. Thanks to Nick you really feel like a valued More

by brooks67032@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huerter et al
Apr 07, 2022 -

Bill Jacobs MINI responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

April 04, 2022

Nick did great work on my car and was very respectful. Definitely will be going back to him again because of his hard work and kindness. Great customer service. More

by knight-wharves-0s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Apr 06, 2022 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 03, 2022

Nick was fantastic with our Mini Cooper service. Highly recommend him if you need help with your Mini. More

by Ali
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Apr 05, 2022 -

Bill Jacobs MINI responded

Hi Ali, thank you for your kind review; we are happy to pass along your comments to Nick here at Bill Jacobs MINI! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

April 01, 2022

Great costumer service, Aldo took the time to explain the process in detail when I brought my car for service. I have been to other dealerships and this is by far best at customer support!! Great work Al More

by Pablo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Huerta
Apr 05, 2022 -

Bill Jacobs MINI responded

Hi Pablo, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! If you have any further questions, please give us a call. We're always happy to help!

...
44
...