Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Bill Jacobs MINI

Naperville, IL

Overview
Employees
Reviews
5.0
648 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
Contact Dealership
View Awards

2491 Aurora Ave

Naperville, IL

60540

Directions

By Type

Showing 648 reviews

April 05, 2022

Had a nail in my tire and I took it in and Mitch got my car in and out in minutes! Super quick and easy, love this place More

by Jkuefler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Report | Print
Apr 07, 2022 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 05, 2022

Super service, and exceptional attention from service manager Nick Huerter! He goes above thenorm to make sure you understand what is happening with your car. Thanks to Nick you really feel like a valued More

by brooks67032@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huerter et al
Report | Print
Apr 07, 2022 -

Bill Jacobs MINI responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

April 04, 2022

Nick did great work on my car and was very respectful. Definitely will be going back to him again because of his hard work and kindness. Great customer service. More

by knight-wharves-0s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Apr 06, 2022 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 03, 2022

Nick was fantastic with our Mini Cooper service. Highly recommend him if you need help with your Mini. More

by Ali
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Apr 05, 2022 -

Bill Jacobs MINI responded

Hi Ali, thank you for your kind review; we are happy to pass along your comments to Nick here at Bill Jacobs MINI! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

April 01, 2022

Great costumer service, Aldo took the time to explain the process in detail when I brought my car for service. I have been to other dealerships and this is by far best at customer support!! Great work Al More

by Pablo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Huerta
Report | Print
Apr 05, 2022 -

Bill Jacobs MINI responded

Hi Pablo, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! If you have any further questions, please give us a call. We're always happy to help!

March 31, 2022

Nick Huerter did a great job in serving my car. I would highly recommend this place. More

by lauren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Apr 06, 2022 -

Bill Jacobs MINI responded

Hi Lauren, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

March 26, 2022

Nick did an amazing job with servicing my vehicle. I love my mini and will be back for more service. More

by Gavinblaesner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Mar 29, 2022 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs MINI

March 24, 2022

I receive exceptional service every time I visit Bill Jacobs MINI! I have purchased four cars from them! Their service department is outstanding! More

by Brendalthomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Mar 25, 2022 -

Bill Jacobs MINI responded

Hello, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 24, 2022

Excellent service. Very through. Mitch my service rep explained all the details and offered options I did not know about. Went out of the way to help. More

by davestu10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Report | Print
Mar 26, 2022 -

Bill Jacobs MINI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2022

Customer service is always amazing! Mitch in service, Rachel and Chris in sales always make my experience top notch. More

by Scoob42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Schefveland
Report | Print
Mar 23, 2022 -

Bill Jacobs MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. We are always more than happy to assist you if anything else comes up. Take care!

1
...
43
44
45
...
65