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Bill Jacobs MINI
Naperville, IL
648 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 648 reviews
May 12, 2022
Mitchell Shevfeland was so kind and helpful with all my questions concerning my Mini. I will definitely be back to service my Mini through him. Great experience! questions concerning my Mini. I will definitely be back to service my Mini through him. Great experience! More
by kschuth13
Employees Worked With
Mitchell Shefveland
May 06, 2022
The service team at Bill Jacobs MINI have always done a great job. They make sure both my car and I are taken care of every time I come in for service. great job. They make sure both my car and I are taken care of every time I come in for service. More
by Paolo
Employees Worked With
Aldo
May 04, 2022
Aldo is so great to work with! He was super knowledgeable and helpful. He walked me through a thorough review of my car and what services I was due for. He was super knowledgeable and helpful. He walked me through a thorough review of my car and what services I was due for. More
by Jackie hoheisel
Employees Worked With
Aldo
April 30, 2022
Aldo is great to work with. He is knowledgeable and honest. Very efficient, very courteous most helpful and friendly. Great overall service from the entire team! He is knowledgeable and honest. Very efficient, very courteous most helpful and friendly. Great overall service from the entire team! More
by candyj
Employees Worked With
Aldo
April 25, 2022
Very efficient. , very courteous., most helpful and friendly. Mitch Shefveland was my contact person he is great. Was most helpful. Great person to have in this posit , very courteous., most helpful and friendly. Mitch Shefveland was my contact person he is great. Was most helpful. Great person to have in this position it people like Mitch that make me come back to this mini. . Keep up the great work Mitch. More
by Sharon
Employees Worked With
Dan was great too
April 18, 2022
Mitch is an incredible service advisor. Always makes excellent suggestions and on top of service to be done. Easy and pleasant to talk too. Always makes excellent suggestions and on top of service to be done. Easy and pleasant to talk too. More
by jimjacobson1
Employees Worked With
MITCH
