Bill Jacobs MINI

I’ve been a mini owner since 2009, and the Bill Jacobs service department is amazing! My car needed a variety of things fixed and my car is now running like brand new! Aldo Huerta went above and beyond to service department is amazing! My car needed a variety of things fixed and my car is now running like brand new! Aldo Huerta went above and beyond to make sure it was a smooth and seamless experience. I didn’t have to wait long with my active 2 year old, and received a loaner vehicle quickly! He even helped me transfer the car seats over. I received updates frequently over the two days my car was in the shop, and pick up was also quick! I will always recommend Bill Jacobs service , specifically Aldo! More

Very attentive and professional. I was here for an oil change and that is what was done correctly .Mitchell was great I was here for an oil change and that is what was done correctly .Mitchell was great More

Mitch in service was helpful and informative! ! I feel comfortable now sending my daughter to college with her car!! ! I feel comfortable now sending my daughter to college with her car!! More

Mitch has been my service advisor for last 2+ yrs and he provides the best customer experience. He is patient and provides detailed overview of services and charges. Highly recommended to use him as your s provides the best customer experience. He is patient and provides detailed overview of services and charges. Highly recommended to use him as your service advisor for Mini. More

Brought my 2008 Mini in for service and was treated with respect and friendliness the entire time. I was put in a rental for the time they looked over and wrote up the issues and was then informed of them a respect and friendliness the entire time. I was put in a rental for the time they looked over and wrote up the issues and was then informed of them and all of my options. Aldo never pressured me and made sure to follow up after to make sure I understood all the information I was given. I will continue to return. More

I have never had a better experience than I have at this dealership with Mitch. By far the best advisor I’ve ever worked with. I drive 45mins out of my way to work with the amazing team here. I will recomme dealership with Mitch. By far the best advisor I’ve ever worked with. I drive 45mins out of my way to work with the amazing team here. I will recommend this dealership, especially Mitch, to anyone. More

If you want professional and quality service, Bill Jacobs is the place to take your MINI! We have always worked through Mitch and we think he is the best but everyone working at Bill Jacobs seems great. Qual is the place to take your MINI! We have always worked through Mitch and we think he is the best but everyone working at Bill Jacobs seems great. Quality is definitely part of Bill Jacobs name! I have found out the hard way on multiple of occasions that only Mini dealers like Bill Jacobs should be working on Minis. Minis are in a league of their own which makes them special and fun to drive, Bill Jacobs will actually show you any problems instead of just telling you, They are the BEST! Ask for Mitch ! More

Had a wonderful experience with Mitch this week! He communicated regularly with updates on my car, and explained everything clearly. I genuinely felt taken care of and that his service was above and He communicated regularly with updates on my car, and explained everything clearly. I genuinely felt taken care of and that his service was above and beyond expectation. Thank you! More

Great customer service. Knowledgeable advisors and techs. Highly recommend this dealer. Mitch is a great advisor to work with. I’m a former BMW tech and this dealer is up th Knowledgeable advisors and techs. Highly recommend this dealer. Mitch is a great advisor to work with. I’m a former BMW tech and this dealer is up there with some of the best. Keep up the good work guys! More

Excellent service from start to finish- every time! Aldo, by far, has been the best service advisor over the past several years! Aldo, by far, has been the best service advisor over the past several years! More