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Bill Jacobs MINI

Naperville, IL

Overview
Employees
Reviews
5.0
648 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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2491 Aurora Ave

Naperville, IL

60540

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Showing 648 reviews

April 25, 2023

Steven Erazo is the best service advisor. He didn't make me feel pressured into doing all the services my car needed at once ! More

by margarette
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi Margarette, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 25, 2023

Didn't have an appointment and was helped by Steven Erazo and he was amazing and made my experience exceptional. More

by jennifer
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi Jennifer, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2023

Had the pleasure of working with the amazing Steven Erazo and he made the process easy. Recommend this dealership! More

by shari
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi Shari, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 24, 2023

Nick Huerter did a great job for when I brought my mini in for service! More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick huerter
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi Jack, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2023

Nick huerter is awesome. Great to work with and explains everything to ensure you understand how to take care of your mini! More

by Chris L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick huerter
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi Chris, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2023

Bill Jacobs Mini really knows their stuff. Nick Huerter in the service department was great to work with. Dan the shop foreman was extremely helpful and knowledgeable. Thank you. More

by fancynancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2023

I have been going to this dealer for a year and Mitchell is always super helpful with whatever I need! More

by Genes0309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2023

Every time I come into Mini I look forward to my visit because of the great service that Mitch provides. The visit is quick, easy, and guarantees GREAT complimentary coffee. More

by JoeyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi Joeyb, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2023

The service and cleanliness of the entire institution is superb. Mitchell was very supportive and attentive. More

by jordan.sanaawhite
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Shefveland
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi Jordan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2023

Shyann was great to work with at Bill Jacobs. Highly recommend her she’s very knowledgeable! More

by Kdunn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shyann Jones
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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