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Bill Jacobs MINI

Naperville, IL

Overview
Employees
Reviews
5.0
648 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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2491 Aurora Ave

Naperville, IL

60540

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Showing 648 reviews

April 29, 2023

Service is great. Mitch keeps me updated on progress in the shop. The skip works great for me because I live 98 miles from the dealership! The inspection video is a gr More

by GAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
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Jun 17, 2023 -

Bill Jacobs MINI responded

Gaw, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 28, 2023

Great experience working with Steven Erazo. I look forward to working with him from now on More

by michael
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2023

Went to get my car serviced and had the pleasure of working with Steven Erazo. Recommend advisor and dealership! More

by john
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi John, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 28, 2023

Loved working with Steven Erazo. He made the process of getting my car serviced so easy going. More

by sarah
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi Sarah, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2023

Such a clean dealership! Advisor Steven Erazo was so helpful in getting my car serviced More

by mike
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi Mike, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 28, 2023

Steven Erazo is now my go to advisor and I know he will be honest and give me the best service More

by monika
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi Monika, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2023

Great dealer and super helpful staff. Mitch Shefveland my service advisor is always super helpful and professional. Really makes the service appointments easy. Thanks! More

by btros1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Shefveland
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. We are always more than happy to assist you if anything else comes up. Take care!

April 28, 2023

I have owned or leased many premium vehicles over the year and will tell the dealership experience is an important factor in the overall experience. Steven Erazo and team are difference make in that expe More

by E Sam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 28, 2023

Nick Huerter in the mini service drive did a great job when I brought good ole blue in for service. More

by Pablotoledo.m03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 25, 2023

Steven Erazo was great! Great to work with and made my service experience easy and quick. More

by Michael
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 17, 2023 -

Bill Jacobs MINI responded

Hi Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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