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Bill Jacobs MINI

Naperville, IL

Overview
Employees
Reviews
5.0
670 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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2491 Aurora Ave

Naperville, IL

60540

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Showing 670 reviews

June 22, 2023

Mitchell Shefvland was very helpful. He explained everything. He gave me a full estimate and guided me through a decision making process. More

by lmmouhot
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mitchell Shefvland
Report | Print
Jun 26, 2023 -

Bill Jacobs MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. If you have any further questions, please give us a call. We're always happy to help!

Aug 21, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 21, 2023

These people care about their cars and customers like no other dealer I have worked with. From the sales team to the service group, they live for their minis. So far everyone I have met I would say becom More

by Mpetersonjr7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jed Kuefler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Shefveland
Report | Print
Jun 24, 2023 -

Bill Jacobs MINI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MINI Service Center! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2023

Nick Huerter did a great job. He was very professional when I brought in my mini! More

by acorcoran20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Jun 21, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

June 18, 2023

Nick Huerter is awesome. He did such a great job. I really appreciate his personality. More

by Csyracuse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Jun 21, 2023 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

June 15, 2023

Steven Erazo was great to work with. Very satisfied with my experience at Bill Jacobs Mini. More

by Tom
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 19, 2023 -

Bill Jacobs MINI responded

Hi Tom, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2023

I took my car in to get serviced and had a great experience working with Steven Erazo. He was so nice and knowledgeable. More

by Joseph
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 19, 2023 -

Bill Jacobs MINI responded

Hi Joseph, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2023

Steven Erazo from Bill Jacobs Mini was wonderful. He was a delight to work with. More

by Linda
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 19, 2023 -

Bill Jacobs MINI responded

Hi Linda, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2023

I took my car for a regular service and worked with Steven Erazo. He took great care of my car. It was a pleasure to work with him. More

by Eric
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 19, 2023 -

Bill Jacobs MINI responded

Hi Eric, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2023

Satisfied with my experience at Bill Jacobs Mini working with Steven Erazo. He was very informative and so nice. More

by Denise
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 19, 2023 -

Bill Jacobs MINI responded

Hi Denise, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 12, 2023

Really great working with Shyann! She was very nice, knowledgeable, and made the process to purchase my new MINI easy! I’m more than satisfied with my experience with her and this dea More

by camrie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shyann Jones
Report | Print
Jun 19, 2023 -

Bill Jacobs MINI responded

Hi Camrie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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