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Bill Jacobs MINI
Naperville, IL
648 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 648 reviews
August 18, 2023
Ask for Mitch in the service department. He is always so helpful when scheduling my mini’s maintenance and carefully explains any questions I may have. The service team is efficient and cou He is always so helpful when scheduling my mini’s maintenance and carefully explains any questions I may have. The service team is efficient and courteous. More
by cfera1
Employees Worked With
Mitch S.
August 18, 2023
Great experience at Bill Jacobs MINI as usual, second time buying from them and was happy to do so. Shyann Jones was a huge help, very professional throughout the process and made me feel at home in my n time buying from them and was happy to do so. Shyann Jones was a huge help, very professional throughout the process and made me feel at home in my new car. More
by asantay
Employees Worked With
Shyann Jones
August 15, 2023
Mitch Shefveland is sincerely the best! Every time I need to schedule maintenance on my MINI he assists me with my appointment, down to the little details! Mitch has proven again and again Every time I need to schedule maintenance on my MINI he assists me with my appointment, down to the little details! Mitch has proven again and again that he can work with my challenging schedule. While patiently helping me book appointments and delivery, he never fails to communicate- despite my limited availability! Before appointment day, and throughout the visit, he checks-in with me regularly, and as promised, so I know what to expect and what is going on. I feel so grateful to work with Mitch at Bill Jacobs- I know he is my trusted go-to for, and critical piece in, maintaining my beloved MINI! Thank you Mitch! More
by Samantha
Employees Worked With
Mitch Shefveland
August 10, 2023
Always have a great experience coming to this dealership to get my car serviced. Steven Erazo is great and I don't mind taking the drive to this dealership. to get my car serviced. Steven Erazo is great and I don't mind taking the drive to this dealership. More
by Amanda
Employees Worked With
Steven Erazo
August 09, 2023
Service here for our MINIs has always been terrific. Mitch is the best…always helpful in pointing out what is really needed and what isn't necessary. Returning customer! Mitch is the best…always helpful in pointing out what is really needed and what isn't necessary. Returning customer! More
by MfS
Employees Worked With
Mitch Shefveland
