Bill Jacobs MINI

Mitchell Shefveland always makes sure to get me in and back out on the road as fast as possible. Always very much appreciated back out on the road as fast as possible. Always very much appreciated More

I was able to schedule an appointment for the next day. The problem was quickly diagnosed and thoroughly explained by my Service Advisor Mitch. I was offered a loner car but chose to wait for my car to be The problem was quickly diagnosed and thoroughly explained by my Service Advisor Mitch. I was offered a loner car but chose to wait for my car to be repaired. The waiting area is comfortable. In a few hours I was on my way. More

I have been a customer here for several years. ..they always provide top-notch service. Easy to make appointments, courteous, and professional. I have purchased two Mini Countrymen from here as wel ..they always provide top-notch service. Easy to make appointments, courteous, and professional. I have purchased two Mini Countrymen from here as well. Always a positive experience! More

My service advisor Steven Erazo is amazing. He always accommodates me when I need to get my car serviced He always accommodates me when I need to get my car serviced More

The dealership was clean and orderly. Cars were presented in a fun fashion for potential buyers to look at them in depth. I was greeted immediately by staff who offered me a seat and a be Cars were presented in a fun fashion for potential buyers to look at them in depth. I was greeted immediately by staff who offered me a seat and a beverage. Very kind and updated me on my wait until I was seen at my scheduled time. When I met with Mitch, he was kind enough to walk me over the process, hear my concerns regarding my vehicle and advised how the service would proceed. Mitch was very detailed and helpful with explaining all steps in the process as well as assuring me issues with the vehicle would be resolved. Mitch was a pleasure to work with and happy to work with him again. More

Mitchell was very friendly patient and accommodating. He explained the service that was needed and he kept me informed throughout the process! He explained the service that was needed and he kept me informed throughout the process! More

Thank you to Mitch Shefveland for everything including getting me in the queue for the work needed, the ride home which was 5 ⭐️ and the car wash and clean interior. Your attention to every detail and th getting me in the queue for the work needed, the ride home which was 5 ⭐️ and the car wash and clean interior. Your attention to every detail and thorough explanations are always appreciated. More

Mitchell Shefveland continues to be responsive and so helpful to make sure the experience is perfect. This is the best service department of any dealership I ever received service from in my lifetime. Th helpful to make sure the experience is perfect. This is the best service department of any dealership I ever received service from in my lifetime. The service of picking up my vehicle from my home and providing a loaner is worth always purchasing a vehicle from Bill Jacob. I own an Audi but will consider a BMW for my next new car due to this dealership. More

I just purchased my third Mini convertible through this dealership and once again everything went very smoothly! Jed Kuefler was especially conscientious and helpful. dealership and once again everything went very smoothly! Jed Kuefler was especially conscientious and helpful. More

Bill Jacobs takes such good care of their customers! From the time you arrive to when the work is complete they keep you informed and appraised as to how the job is coming along and the cost estimate wa From the time you arrive to when the work is complete they keep you informed and appraised as to how the job is coming along and the cost estimate was spot on. They completed the work as promised with their estimate of how long the work would take and I left feeling like they appreciated my business. Mitchell Shefveland checked me in and it couldn't have gone smoother. I will be back! More