
Bill Jacobs MINI
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 668 reviews
The service Advisor, Mitch Shefveland was so accommodating and professional. Definitely in good hands here. accommodating and professional. Definitely in good hands here. More
Good communication and explanation of services that need to be done. I appreciate them bringing me to the car to show me step by step what they look for. to be done. I appreciate them bringing me to the car to show me step by step what they look for. More
This is our fourth Mini leased from Bill Jacobs and each time has been a straight-forward and simple process. This time we went for an EV (Countryman SE) and had many more questions than usual. Ali was prof time has been a straight-forward and simple process. This time we went for an EV (Countryman SE) and had many more questions than usual. Ali was professional and very helpful in answering our questions. Ali took his time explaining and showing what the EV has to offer and never felt rushed. Much appreciated! The rest - financing, doc signing, all very smooth. Always a positive experience. I would and have recommended this dealership to others. Thanks again. More
The Worst! Terrible experience leasing the car that took 6 hours for finance. Even worse turning it back in. They emailed me the wrong disposition fee without i Terrible experience leasing the car that took 6 hours for finance. Even worse turning it back in. They emailed me the wrong disposition fee without including the tax and turned me into the credit agency for $24.50 tax bill they forgot to charge me. Go anywhere else. More
Every aspect of this process exceeded my expectations. Ali was kind, helpful, and never “pushy”. I truly felt that I was heard. Ali was kind, helpful, and never “pushy”. I truly felt that I was heard. More
I had a great experience with Ali and Jed at Bill Jacob’s Mini , I’m delighted with my Mini Cooper S and would hesitate to recommend the dealership. Mini , I’m delighted with my Mini Cooper S and would hesitate to recommend the dealership. More
Great customer service from the start until the end of the process. Ali and Jed made sure to look at all available options for me. Very responsive and friendly. Would recommend Bill Jacobs Mini to anyone the process. Ali and Jed made sure to look at all available options for me. Very responsive and friendly. Would recommend Bill Jacobs Mini to anyone looking for a mini or a new car in general. More
What a pleasure it was to purchase our new-to-us MINI convertible at Bill Jacobs MINI. Love the laid back vibes in the place and our sales guy, Elgan, was a great communicator as well as a knowledgeable convertible at Bill Jacobs MINI. Love the laid back vibes in the place and our sales guy, Elgan, was a great communicator as well as a knowledgeable rep for the brand. Cheers! More
Mitch S. has been a super service manager providing professional, personable and trustworthy help for the past six years we have owned our mini cooper s. has been a super service manager providing professional, personable and trustworthy help for the past six years we have owned our mini cooper s. More