Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Bill Jacobs MINI

Naperville, IL

Overview
Employees
Reviews
5.0
648 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
Contact Dealership
View Awards

2491 Aurora Ave

Naperville, IL

60540

Directions

By Type

Showing 648 reviews

October 31, 2024

I enjoy getting my car serviced at Bill Jacobs Mini. Steven Erazo helped me throughout the whole way. More

by michele
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Nov 14, 2024 -

Bill Jacobs MINI responded

Hi Michele, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 31, 2024

Appreciated my service department. Steven erazo was very professional and courteous would most certainly recommend. More

by Mateo.juarez0mx
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Nov 14, 2024 -

Bill Jacobs MINI responded

Hi, we appreciate your positive review of your experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 31, 2024

Steven Erazo is a great service advisor. He made the experience getting my car serviced so seamless More

by ramses
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Nov 14, 2024 -

Bill Jacobs MINI responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 31, 2024

I went in to get my car serviced and was helped by the advisor Steven Erazo. Recommend! More

by tyler
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Nov 14, 2024 -

Bill Jacobs MINI responded

Hi Tyler, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 31, 2024

It was an absolute pleasure working with the service manager Steven Erazo. He helped me with my service needs very efficiently. A++ More

by Andrea.zapata1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Nov 14, 2024 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 14, 2024 -

Bill Jacobs MINI responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 31, 2024

My advisor Steven Erazo was great and paid close attention to detail while dealing with my car. More

by Andrea.zapata1019
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Nov 14, 2024 -

Bill Jacobs MINI responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 14, 2024 -

Bill Jacobs MINI responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2024

Steven Erazo is a great service advisor. He was very helpful and so polite. Didn't feel pressured in getting everything done at once. More

by nick
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Nov 14, 2024 -

Bill Jacobs MINI responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 14, 2024 -

Bill Jacobs MINI responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2024

It's always nice getting my car serviced at Bill Jacobs Mini. Steven Erazo always goes above and beyond to make my experience great. More

by thomas
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Nov 14, 2024 -

Bill Jacobs MINI responded

Hi Thomas, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 14, 2024 -

Bill Jacobs MINI responded

Hi Thomas, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2024

Steven Erazo is an amazing service advisor. Bill Jacobs Mini is a great dealership - clean and great staff. More

by phillip
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Nov 14, 2024 -

Bill Jacobs MINI responded

Hello Phillip, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Nov 14, 2024 -

Bill Jacobs MINI responded

Hi Phillip, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 24, 2024

Bill Jacobs Mini is a great dealership to get your car serviced. Steven Erazo is a great service advisor. More

by omar
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Nov 14, 2024 -

Bill Jacobs MINI responded

Hi Omar, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Nov 14, 2024 -

Bill Jacobs MINI responded

Hello Omar, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

1
2
...
65