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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,194 Reviews

1,194 Reviews of Bill Jacobs BMW - Service Center

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November 29, 2024

Donnie was wonderful to work with. Very considerate of our time. I would recommend anyone to him. More

by Linsey
Recommend Dealer
Yes
Employees Worked With
Donnie
November 29, 2024

Donnie and the folks at BMW were tremendous. They went out of their way to help. More

by Hassani
Recommend Dealer
Yes
Employees Worked With
Donnie
November 29, 2024

Very friendly and efficient customer service by Donnie. I would highly recommend, it was a great experience More

by Brooks
Recommend Dealer
Yes
Employees Worked With
Donnie
November 29, 2024

Appreciate the attention to detail when I come in for service, Mike Alwin always takes the time to advise best course to take with my vehicle. More

by Bingogeri777
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
November 27, 2024

Positive service experience with Alex Flinn. He clearly details all recommendations and answers all questions thoroughly. More

by Marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
November 26, 2024

Appreciate the great service I receive each time I come into Bill Jacobs from Mike Alwin and the entire team More

by Kevin R
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
November 26, 2024

Our representative Donnie was very professional, not pushy. He was very knowledgeable about the products. Thank you More

by David
Recommend Dealer
Yes
Employees Worked With
Donnie
November 26, 2024

My service representive Donnie is always attentive and helpful, providing excellent advice and efficient and cost-effective service. More

by Byrce
Recommend Dealer
Yes
Employees Worked With
Donnie
November 26, 2024

I have been servicing for years at Bill Jacobs BMW and Mike A has by my advisor for years and always a pleasure to work with . More

by Jeff Thomas
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
November 26, 2024

The moment I met Alex Flinn, I knew I was in good hands. It’s so nice that I can trust someone at the dealership. Alex has been a huge reason why I keep coming back to BMW. More

by Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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